Michelle Stevens Email & Phone Number

Broomfield, Co, Us

Colorado, United States

Englewood, Colorado, United States

Louisville, Colorado

• Develop and maintain a detailed project schedule• Gathering all information for each project: schedules, requests, assignments, tasks, risks, and project meetings• Worked closely with Engineers and manages weekly software and test engineering meetings, bug court meetings, product updates, roadmap changes, daily scrums, retrospectives. • Maintain and update document repositories per project• Reporting status – project status, any roadblocks, risks, etc.• Scrum Master for multiple projects – helping team update backlog, define sprints, demos, retrospectives and sprint refinements.• Cross Team Collaboration – work with support, marketing, operations, etc. to make sure all functional areas are engaged for a successful project launch.• Drive early adopter programs to successful completion• Helped define process when needed for areas without structure• Manage and assure that all customer support escalations are being aggressively addressed inside engineering with focus on customer satisfaction and communication.• Drive Engineering’s responses to both customer support and upper management in Sustaining Bugcourt and manage urgent bug fixes for critical customer cases.

Commercialization Tools New Product Introduction (NPI) for: - Beta and GA Readiness - Lifecycle Current Engineering - End of Sale Support - Demo, Trial, Lab/Non-production Licenses - Solution BundlingCommercialization Product Offer Architecture Subject Matter ExpertiseDefine Product Material Codes, Licensing, and Configurator Business RequirementsCross Organizational Coordination between Services, Supply Chain, Finance, Product Management, IT, Channel, etc.

Managed teams and steered projects to launch on schedule with high quality.Successfully battling all problems encountered, negotiating agreements, and delivering the necessary solutions in time to achieve our on-target launch. Coordinate team activities across multiple organizations (core/extended teams).Ongoing risk and issue management, reporting to management when necessary.Excel, PowerPoint, SharePoint, Agile, Microsoft Project, JIRA

Design, develop and test software solutions to meet company and customer needs.Created design documents and test case documents based on software requirements.Execute test cases to uncover bugs and ensure software quality delivered in a timely manner.Collaborate to ensure software interoperability with new/existing features.PHP, C/C++, HTML, Linux, Unix, Test Automation, VOIP, PBX, Bash, User Interface, Virtualization