Michelle Swiatek Email & Phone Number

Dayton, Ohio, Us

People and Change Consulting Practice

Dayton, Ohio, Us

Libertyville, Illinois, Us

Lead Organizational Change Management Consultant for Global Medical Labeling Program, IT Programs and implementation of Commercial (OTC) and IT SAP transformation programs impacting corporate, manufacturing and customers worldwide.

Deerfield, Il, Us

Planned, developed and implemented finance organizational transformational program for Walgreens including organizational change management, design, communications and engagement. Focus was on streamlining, simplifying, and automating processes and functions.

Downers Grove, Il, Us

Led the organizational change management (OCM) activities on cross functional team focused on the implementation of a Customer Solutions Shared Services model. While doing so, led OCM efforts for an acquisition initiative that included integrating to SAP, realigning sales territories and introducing new Sales Support role. This involved multiple change management initiatives that covered ten projects simultaneously and impacted employees as well as customers. Expertise in executing stakeholder analysis, impact assessments, risk mitigation, communications and measuring success through focus groups and adoption metrics.

Downers Grove, Il, Us

Built the first IT team to drive change and new processes surrounding internal employee experience with technology. Created and developed a team of subject matter experts in Organizational Change Management (OCM), Project Management, and Business Analysis to design, implement and create positive change around the digital workplace while adding value to the global user experience for ~10K employees. Organizational subject matter expert (SME) in aligning change, communications and training for digital technologies. Developed and adapted change management strategy and methodology to work within Agile development model. Achieved 80% adoption rate.

Battle Creek, Michigan, Us

Partnered with Workplace Solutions VP in support of CIO, to create, develop and execute OCM programs as well as branded communication collateral to enhance productivity and efficiency solutions for 17K employees across every continent. Organizational subject matter expert in aligning communications and marketing with corporate objectives using branding, messaging and persona-based distribution channels including executive briefings and Town Halls, newsletters, email, text, internal social media, SharePoint-based intranet and leadership network. Worked with external vendors for creative art branding of each project. Proposed and developed e-learning training using new Microsoft capabilities to create short topic-based videos available on demand in a Learning Management System (LMS), saving an estimated $25,000 in current licensing fees of other products. Gathered insight on employees using survey and focus groups to gain valuable project input and measure program effectiveness. Results showed 80 - 90% effectiveness across multiple solutions.

Frisco, Tx, Us

Joined the Chief Operations Officer (COO) and HR VP to improve employee morale by 15 points through organizational and executive communications programs including regular employee Town Halls, social media programs, online and print materials as well as intranet development and content. Developed and communicated Employee Value Proposition (EVP) to gain loyalty, alignment, engagement and stronger business results. The EVP contributed to the increased employee morale and improved recruiting success.

Frisco, Tx, Us

Developed and implemented communication, talent management, leadership development, process improvements, recognition, retention and development of high performance teams for 800 person Professional Services organization.

Espoo, Southern Finland, Fi

Collaborated with Chief Executive Officer (CEO) and President of Corporate Strategy to develop and execute alignment to critical corporate strategies focused on executive and internal communication, leadership development, strategic workforce planning and organizational change management programs for 45,000 employees across all continents.

Espoo, Southern Finland, Fi

Provided operational support critical to driving organizational management and improving overall productivity by 30% for ~1,000 person global, cross-continent organization. Developed and implemented internal, executive and corporate communications across 25 global locations spanning all continents. Executed human resources activities through technical recruiting, strategic workforce plan, change management, talent management and succession planning. Defined and deployed recognition program and tracking tools reducing attrition by 25%. Improved overall fiscal management 40% through budget and cost reporting that increased overall visibility each month. Managed and executed external Customer User Conferences for ~1000 customers and employees biannually. Reported and analyzed operational metrics to take corrective action and improve effectiveness by 20%.

Mba, Organizational Behavior Studies

Ms, Computer Science

Bs, Computer Science