Michelle Choi Email & Phone Number

Mclean, Va, Us

Alexandria, Virginia

-Project lead on long-term efforts to transition systems and data from Thomson Reuters to Clarivate Analytics, focusing on sales reporting and dashboarding: worked with multiple teams and Deloitte consultants to develop the processes from creating leads into opportunities (new business and renewals) as well as contracting to invoicing; provided key insights on what data points were needed in new processes so that key performance indicators could be reported out to team leaders and upper management; tested and analyzed historical data that was transposed from old systems to new systems; managed team of 7 that created new Salesforce.com (SFDC) reports and designed new SFDC Lightning dashboards at launch of new systems for Marketing, Finance, Customer Service, Commercial Policy, and Sales teams. -Managed team of 5 analysts based in different office locations (US, UK, and India) responsible for providing analyses with SFDC data so stakeholders can make informed decisions regarding quota-setting, sales performance, and forecasting. -Worked with Finance and Sales reporting teams to ensure consistency, completeness, and integrity in data reporting from SFDC on annual new sales of $100+mm and retention sales of $500+mm.-Collaborated with rest of Global Sales Operations team to improve sales processes; updated all SFDC reports and dashboards prior to changes to system to mitigate any disruptions to reporting.-Reduced technical debt in SFDC by launching standardized dynamic sales dashboards across company.

Philadelphia, Pennsylvania

-Defined and standardized key metrics on new business, pipeline, and retention for company.-Provided weekly, monthly, quarterly, and annual performance reports as well as ad hoc reports on new business, pipeline, and retention to sales leaders, finance leaders, and upper management.-Worked with Finance and Sales leaders to establish yearly quotas for 50+ sales representatives. -Created and maintained over 50+ Salesforce.com dashboards for North America and Europe sales teams.

-Generated annual sales of $40mm utilizing sales reports to determine key trends and potential opportunities. -Managed $20mm budget for replenishment orders and negotiated for opportunity buys for over 20+ vendors.-Planned, bought, and managed inventory budget for 100+ new store openings. -Collaborated with cross-functional teams in planning, allocation, marketing, visual merchandising, and store operations to integrate all components merchandising process.

-Built balanced product assortments with product development team and vendors based on historical sales, strategies and trends, buying receipt of $50+ million. -Forecasted volumes and develop promotional strategies including preparation of advertising cuts and product layouts, generating $150+ million in sales.-Performed sales and competitive analyses to react to current business trends and identify risks and opportunities. -Managed inventory flow and markdown strategies with the planning team.-Drove sales by developing in-store presentation programs to promote key business drivers.-Identified margin-building opportunities and negotiate costs, margins, receipt debits and cancellations with vendors.

-Assisted in selecting Trim 2009 assortment, generating $70+ million in sales.-Allocated inventory of 2,000+ SKUs, generating $100+ million in sales annually.-Created and managed store inventory budgets for 200+ new store openings.-Worked with Logistics team to expedite processing of import orders and reduced freight costs by over $100K annually.-Implemented allocation strategies for different regions, resulting in #1 ranking office in regional performance for 2008.-Developed turnkey report to optimize orders based on pack size to send inventory to top-selling stores.Additional Responsibility - Kohl's Cares for Kids Jan 2007 - July 2009-Allocated and managed store inventory for 12 charitable programs.-Created program plans in Projection Analysis for 8 charitable programs. -Interacted with vendors to ensure complete system set-up and provided sales and inventory solutions.-Improved sales, margin and clearance sales numbers in every store grade level and regional area in 2008.Leadership Experience-Trained 5 people for the Merchandise Analyst position.-Taught Introductory Advanced Allocation Methods (ADAM) classes to incoming Merchandise Analysts.-Acted as ADAM Subject Matter Expert for 1.5 years and assisted other analysts in division with allocations. -Worked with MIO team to improve new allocation system to better suit hardline and seasonal products for over 1 year.

-Analyzed data from surveys about Australian banks to determine strengths and weaknesses.-Created and presented survey analyses to Marketing team.-Conducted analysis on retail foreign exchange rates sector; made recommendations for increase in profits.

Bachelor Of Science, Economics; Marketing And Communication

Education record

Semester abroad with focus on history and business classes