• Manage the daily operations of the utility service division.• Create and manage business plans, procedures, and budgets.• Set and enforce policies, and handle recruitment, hiring, and other personnel duties.• Create strategic plans for growth and development.• Evaluate division performance and recommend new strategies for performance improvements.• Provide leadership by supervising staff, writing performance evaluations, setting goals, and monitoring their performance.• Provide training to build organizational capacity.• Supervise and motivate direct reports to ensure goal achievement and maximum productivity.• Identify resources, assign workloads, and manage schedules to ensure timely deliveries.• Ensure that team is in compliance with company policies procedures, and contractual requirements.• Provide advanced level administrative support to the utility construction division. • Prepares accurate documentation on projects, invoicing, correspondence, etc.• Perform special projects as needed.

• Manage Field Verification work force, dashboards, field execution, onboarding, tracking, training. • Build execution team (recruit, on-board, manage) for Field Verifications conducted to verify Compliance Inspections throughout PG&E’s entire grid.• Drive process from 2018 – present to install Public Safety Power Shutoff (PSPS) devices for a record-breaking total of 1100+ installations.• Create tracking systems and dashboards for complex projects including Public Safety Power Shutoff (PSPS), Temporary Generation, Temporary Alarm Device (TAD), NOVA board replacement project and Gas Distribution SCADA Electric Connect.• Implement new processes for the Temporary Generation team including managing all trackers, providing senior leadership dashboards, inventory tracking, invoice tracking and managing Teams and SharePoint sites that are affiliated with this line of business. • Conducted all recruiting and onboarding of new team members.• Managed multiple teams within the Electric Operations group.• Created temporary generation process and an automated request form to accommodate system wide needs.• Document and track each Public Safety Power Shutoff (PSPS) installation from creation through commissioning.• Organize and attend tailboards throughout the entire PG&E system to discuss Public Safety Power Shutoff (PSPS) Viper and FuseSaver line recloser installations with leadership teams, grass-roots team, lineman, t-men for both General Construction and Division teams.• Schedule and attend field visits with the California Public Utilities Commission (CPUC) and PG&E Executive staff for both Public Safety Power Shutoff (PSPS) and Systems Inspection teams.• Manage SAP tasks for the Distribution Line Technician staff.• Develop process improvements and work procedures for cross-functional departments.• Train and mentor administrative staff.• Contribute to project deliverables and overall department/business unit goals.

Placing veterans, military spouses, geographically challenged and people with disabilities into positions that ultimately help increase their quality of life. • Project lead & recruiter for multi-site government call centers. • Project lead for TA social media efforts which increased ATS niche candidate pool by 12% in 90 days to date - still in progress. Collaborate with TA and Sales teams to develop innovative content ideas.• I am responsible for attracting people & building relationships (including sourcing, comprehensive screening, full life cycle recruitment, reporting, client management).• Special research project management.• Maintaining the integrity and updating the ATS. Providing feedback to the technical team to improve ATS functionality. • Collaborate with internal teams to successfully meet goals.•. Partner with Human Resources. Proficient in: ATS (Applicant Tracking Systems) ClaritySoft, Microsoft Office, PowerPoint, Word, Excel, Outlook, Mac and Windows environments.Pearl Interactive Network, Inc. is a social enterprise that delivers program management, sourcing and staffing services— tapping a workforce of skilled and talented agents nationwide. What makes us unique is the workforce we tap: Disabled veterans, veterans, military spouses, people with disabilities, and people living in geographically-challenged areas. We interact and network with clients, candidate referral sources, and candidates. In addition to performing a social mission of creating jobs for veterans, disabled veterans, people with disabilities, military spouses and for people living in geographically challenged areas, we provide exceptional service and believe that it is our duty to be an asset to our customers, to each other and to the community. To learn more about our company please visit our website at http://www.pinsourcing.com.

Consulted in the nutrition supplement industry. Organized multiple complex projects requiring both technical and non-technical skills. Created a work environment that encouraged open communication, authenticity and creativity. Accomplished a mentoring program with over 1200 team members. Achieved a national trainer role training people all over the US and overseas. • Recruited nationwide team – grew to over 1200 team members.• Nationwide trainer conducting classes with 1 to 500+ attendees (product and personal development). • Recruited and trained a large team to perform coaching, client relations, business planning.• Developed and implemented resource tracking systems to monitor monthly performance goals.• New client development, current client satisfaction and follow-up.• Handled all inventory, ordering, tracking, reporting and financials.• Personally coached clients to meet and exceed their goals.• Created systems to manage clients and track their success.

Responsible for assisting three Escrow Officers, primarily the Escrow Manager. I was responsible for assisting three Escrow Officers, primarily the Escrow Manager. • Including relationship development with Real Estate Agents as well as Mortgage Brokers and Lenders. • Managing opening, funding, closing and technical aspects of Escrows files. • Catering to our clients escrow needs. • Provided escrow officers with a superior level of service. • My goal in this position was to assist the E.O. to perform at their best every day. • Provided technical support in the office as well as administrative support to all parties involved in each escrow. This included real estate agents, loan agents, lenders, buyers, sellers and escrow. Used CITRIX DB and Microsoft Office to accomplish this.

The main focus was catering to the clients’ needs. Offered full life cycle staffing solutions. Focused on software networking start-up firms. • Achieved hiring goals successfully. • Effective communication skills, process management, organization, comprehension, sourcing, interviewing, screening candidates, relationship development and reporting. • Assisting clients in creating recruitment process, policies and ATS.• Intake meetings with hiring managers.• Negotiating new hire compensation packages.• Managing full recruitment life cycle. Built FileMaker Pro DB to track clients.• Clients included, but not limited to: Impresse, Juniper Networks, Carnelian, Simply Interactive, 3-Com, Cisco Networks, KLA-Tencor.

• Successfully achieved all hiring goals. Managed 25+ requisitions per month on average.• Negotiated all compensation packages with candidates and hiring managers.• Hired and developed team of recruiters & coordinators.• Worked closely with executive staff members for capacity planning. • Implemented process and streamlined staffing process.• Created innovative sourcing techniques to meet challenges of hiring critical technical expertise. Used Resumix ATS.

Responsible for sourcing candidates with a breadth of experience in the following areas: Applications Engineers, Product Marketing Engineers/Managers, Software Engineers, Technical Sales, Process Engineers, and HR Managers. Conducted extensive recruiting on the internet, direct sourcing, cold calls, research and database search. Carried 30-50 requisitions per month. Managed 20-25 hiring managers. Successfully met cold calling metric: 50 live contacts per week. Responsible for sourcing, interviewing candidates, negotiating offers, extending offers and closing candidates.• Project Lead for the following areas: • Software Tiger Team Lead – Recruiting high-level SW Engineers to fulfill the current requirements across the different divisions within the company.• On-line Sourcing DB – Responsible for developing and defining a very high profile on-line sourcing DB for staffing.• Recruiting Recruiters – Profiling all recruiters in Silicon Valley, interviewing recruiters, defining profiles of both divisional and sourcing (strategic) recruiters, preparing for time to ramp-up on recruiting efforts.• Sourcing Team – Lead member of implementation team to enhance current database recruiting model and tracking capability.• Re-Deployment – Placing current employees in other divisions during down time.• Team Member of the following areas: • Internet Recruiting Team Trainer – Trained all recruiters in the sourcing (strategic) area on internet recruiting.• FAQ Team – Defined process of the recruiting model used by KLA-Tencor.• FileMaker Pro Search Techniques Training – Trained all recruiters, both divisional and strategic on how to conduct effective searches in FileMaker Pro and how to use the tools and features available with FileMaker Pro.• Successfully met hiring quotas.• Implemented entire recruiting model to hiring managers.• Sourced qualified candidates.

Recruiting - Managed the recruiting effort for the software development department. Responsible for hiring Software Developers, Quality Assurance Engineers/Managers, Technical Writers, Technical Support Engineers, DBMS Developers, and Client/Server Developers. Established and maintained the recruiting and interview database. Trained hiring managers on the interview and recruiting process. Worked closely with HR to address new hire & technical placement issues. Assisted with post hire personnel issues.• Hired and managed all outside recruiting firms, and in-house recruiting personnel.• Sourced and recruited candidates via networking, referrals, job fairs and cold calling.• Conducted first round interviews and screened technical qualifications of candidates.• Worked with managers for full cycle recruitment; defining technical requirements through candidate offer and acceptance.• Responsible for scheduling and coordination of all interviews and new hires for the development group.• Implemented a recruiting process, including building a FileMaker Pro database.