Michelle White Email & Phone Number

Michelle White is a Operations Supervisor at One Call at One Call.

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  Operations Supervisor

  One Call

  Mar 2019 - Present - Springfield, Missouri

  Oversee all aspects of the Image Management team to include: Image movement and delivery, Radiology Review program, Teleradiology program, Radiology Quality Review program, Mass Tort DICOM image upload, Radiology Review invoicing, and Image Storage program.• Managed and developed team to include hiring and relieving of duties / Makes decisions regarding personnel actions and activities• Plan, direct, manage, and evaluate team performance• Oversaw, helped develop & grew Radiology Review program – generated $548,000 in revenue in 2020 and generated $924,000 revenue in 2021, a 68% increase in Revenue YoY• Drove increased utilization of electronic image sharing capabilities to drive down costs associated with traditional shipping of physical media• Developed and/or streamlined and wrote SOP’s for team processes• Build reporting/tracking, create goals for performance KPI’s• Reorganized team structure to maximize efficiency, productivity, and team member job satisfaction• Moved image request process to EQ to improve efficiency and provide performance tracking abilities