Mike Howard Email & Phone Number

Mclean, Virginia, United States

Drives product and project execution excellence through alignment of processes, streamlining functions and communications within the Product and Development teams. • Leads Product team in development and go-to-market functions, establishing best practices• Manages the technology stack and tools used by the Product teams• Develops metrics for Product discovery and development processes and reporting• Provides visibility and alignment on initiatives and priorities across the enterprise

United States

Senior Product Owner and leader on the development and improvements to a proprietary content management system and related projects. Partnered with Agile software development teams and key content stakeholders to implement system enhancements, content migration, user acceptance testing, training and best-practice adoption. Provided daily operational focus to prioritize the engineering team's priorities and to oversee complex integration activities associated with system improvements, source content migration, product development and delivery.

Toronto, Canada Area

• Led the content editing, processing and production functions for Canada• Led the continued evolution of CANADA’s and Global Operations’ processes. This evolution was essential for delivering primary and analytical content to customers in multiple formats.• Led migration of the existing content to new online platform (Lexis Advance Quicklaw) whilst directing the implementation of content enhancements and enrichment. • Led the launch and operational standup of new content streams in Canadao (Major acquisitions content, print-to-digital migration, Legal Caselaw-related content streams)• Continuously extracted efficiencies across the editorial value chain, taking advantage of further opportunities to outsource and offshore suitable process elements• Delivered on the monthly/quarterly and annual publishing schedules, ensuring timeliness and quality of products in print and electronic formats, and updating of primary legal content• Oversaw and was responsible for the product fabrication processes for content uploads in multiple delivery formats• Evolved and developed the organization structure to respond to the operational requirements of the business• Ensured close collaboration with the LexisNexis global operations organization to leverage best practices and jointly evolve the agenda for all content-based solutions• Collaborated with peers within Global Operations leveraging best practices and processes to build increased scale in global shared services

Charlottesville, Virginia Area

• Set the strategy for the content operations teams, driving change and optimizing performance • Analyzed department performance measurements to illustrate trends and patterns for planning and forecasting• Facilitated the re-engineering of editorial processes and tools to support best practices, operational efficiencies and company- wide initiatives. • Strategically and tactically managed the online and print production processes in order to meet/exceed product revenue goals• Lead Continuous Improvement Initiatives• Developed succession plans to ensure successful change and transitions.

Charlottesville, Virginia Area

• Partnered with the internal product owners, suppliers and vendors to develop and lead formal quality audit plans.• Developed quality scoring procedures, metrics, data collection and retention themes, and reporting structures.• Lead collaborative efforts with process owners to identify, outline, and complete corrective action plans.• Identified process improvement opportunities and lead process reengineering efforts.• Launched process improvement initiatives with the quality team, product owners, vendors, and suppliers.• Provided operational support to the Global Content Development and Editorial Production Services organization to ensure successful change.

• Managed training team providing legacy and new systems tool and process training to a community of approximately 150 users and off-shore vendors.• Performed project management for small-to-medium department initiatives • Managed internal and outsourced conversion teams assigned to legacy data conversion effort. • Lead efforts to create an internal database to track training delivered by trainers.• Served as primary contact for engineering teams developing and enhancing internal tools for the NEPTune system. Provide engineering priorities and oversight on rollout, testing and approvals of new system functionality.• Reviewed technical, user and training documentation• Supported the development of Requests for Information (RFI) and Requests for Proposals (RFP).• Assisted senior management in determining development priorities and acquiring information to support decisions related to the technology budget.• Developed quality requirements and reporting protocols supporting organization’s O&O effort• Lead requirements gathering and the development of quality audit tool/processes

Journalism

Studied Journalism--worked at campus radio station and as local beat reporter for local New River Valley newspaper.

Associate'S Degree, Radio And Television Production Technology

Studied Radio and Television Production Technology