Mike Howard Email & Phone Number

Mclean, Virginia, United States

• Drives product and project execution excellence through alignment of processes, streamlining functions and communications within the Product and Development teams.
• Leads Product team in development and go-to-market functions, establishing best practices
• Manages the technology stack and tools used by the Product teams
• Develops metrics for Product discovery and development processes and reporting
• Provides visibility and alignment on initiatives and priorities across the enterprise

United States

Senior Product Owner and leader on the development and improvements to a proprietary content management system and related projects. Partnered with Agile software development teams and key content stakeholders to implement system enhancements, content migration, user acceptance testing, training and best-practice adoption. Provided daily operational focus.

Toronto, Canada Area

• Led the content editing, processing and production functions for Canada
• Led the continued evolution of CANADA’s and Global Operations’ processes. This evolution was essential for delivering primary and analytical content to customers in multiple formats.
• Led migration of the existing content to new online platform (Lexis Advance Quicklaw) whilst directing the implementation of content enhancements and enrichment.
• Led the launch and operational standup of new content streams in Canadao (Major acquisitions content, print-to-digital migration, Legal Caselaw-related content streams)
• Continuously extracted efficiencies across the editorial value chain, taking advantage of further opportunities to outsource and offshore suitable process elements
• Delivered on the monthly/quarterly and annual publishing schedules, ensuring timeliness and quality of products in print and electronic formats, and updating of primary legal content

Charlottesville, Virginia Area

• Set the strategy for the content operations teams, driving change and optimizing performance
• Analyzed department performance measurements to illustrate trends and patterns for planning and forecasting
• Facilitated the re-engineering of editorial processes and tools to support best practices, operational efficiencies and company- wide initiatives.
• Strategically and tactically managed the online and print production processes in order to meet/exceed product revenue goals
• Lead Continuous Improvement Initiatives
• Developed succession plans to ensure successful change and transitions.

Charlottesville, Virginia Area

• Partnered with the internal product owners, suppliers and vendors to develop and lead formal quality audit plans.
• Developed quality scoring procedures, metrics, data collection and retention themes, and reporting structures.
• Lead collaborative efforts with process owners to identify, outline, and complete corrective action plans.
• Identified process improvement opportunities and lead process reengineering efforts.
• Launched process improvement initiatives with the quality team, product owners, vendors, and suppliers.
• Provided operational support to the Global Content Development and Editorial Production Services organization to ensure successful change.

• Managed training team providing legacy and new systems tool and process training to a community of approximately 150 users and off-shore vendors.
• Performed project management for small-to-medium department initiatives
• Managed internal and outsourced conversion teams assigned to legacy data conversion effort.
• Lead efforts to create an internal database to track training delivered by trainers.
• Served as primary contact for engineering teams developing and enhancing internal tools for the NEPTune system. Provide engineering priorities and oversight on rollout, testing and approvals of new system functionality.
• Reviewed technical, user and training documentation

Journalism

Studied Journalism--worked at campus radio station and as local beat reporter for local New River Valley newspaper.

Associate'S Degree, Radio And Television Production Technology

Studied Radio and Television Production Technology