Over 20 years of background in the Financial Services and Telecommunications Industry with a strong understanding of application development technologies using Client/Server, Web-enabled and distributed applications. • Solid knowledge of testing strategies, test plans and execution • Strong knowledge of process and/or project management • Solid knowledge of conversion, parallel and implementation processes • Strong analytical and problem-solving skills, with ability to analyze a component or components of a process to optimize functionality • Strong decision-making skills • Strong change management skills • Strong prioritization skills • Strong customer service and relationship management focus• Strong teamwork and team leadership skills • Coaching, mentoring and training skillsSpecialties: Productivity improvement