Innovative Gaming Solutions is a Gaming training and consulting company providing game protection, employee development and personal development training. We also provide consulting services such as Secret Shopper Services, Operational Evaluation and Training Consulting and testify as an expert witness on gaming crimes.Michael has performed training for hundreds of casinos, in more than 45states, and in non-United States gaming operations such as Canada, Japan, Aruba, and Europe. He has also trained students from Australia and Korea. He has been a featured speaker at the Global Gaming Show in Las Vegas 5 years in a row. He has been a speaker at the World Game Protection Conference, at quarterly training for the U.S. Attorneys’ office in Phoenix, Oregon Surveillance Network, Oregon Regulatory Agencies, Minnesota, North Dakota/South Dakota, Wisconsin, California Regulatory Conferences. He is requested to provide training by colleges and universities, Government and State Gaming Authorities and has testifies as an expert witness for Gaming crimes. Casinos, State and Federal Regulators (F.B.I. and U.S. Attorney offices) and Gaming Authorities regularly seek Michael as an expert for advice on Gaming Operations and on gaming crimes. He is recognized in the industry as a Gaming expert for internal and external theft prevention and detection training and consulting.His classes teach- not show- students what the latest scams are in each department within a casino. At the end of each certification class, students are tested on their knowledge of scams and more importantly, they are tested on their ability to catch them on a live game. This gives managers and supervisors verifiable proof the students will go back to work with improved skills and knowledge.With more than 400 students having gone through the level 1 certification, the feedback for management has been remarkable.

Slots

Developed and Taught training materials to teach technicians how to troubleshoot and repair slot machines.