Michaël Delay Email & Phone Number

Paris, FR

Ville De Paris, Île-de-France, France

Paris

→ Establish processes to improve performance and business operations for all the CX teams (Care, AM, Product & Sales)→ Contribute continuously to our CRM optimization (Salesforce) and Data utilization: Dashboard edition, data cleaning and consistency, trainings, specs→ Manage a team in charge of the customers’ administrative follow up, setting KPIs.

→ Coordinated the operational and financial development of the NGO’s activities in France → Defined the different programs' indicators and targets (qualitative and quantitative) → Created and optimized tools for projects’ monitoring, evaluation & learning (MEL) phases

→ Created pedagogical content using sport games to raise awareness among children→ Built and animated trainings for youth leaders and teachers

Paris

→ Evaluated and monitored RE power plants projects by modelling and projecting the performance: yield, impact, viability, relevance;→ Contributed to the development of an expertise on the solar sector in France (study of costs, charges and revenus of producers) based on data analysis;→ Elaborated technical analysis and recommendations for public actors.

La Défense, Paris - France

Engineering internship: development of AREVA’s industrial project in Le Havre→ Participation in the design phase of the future industrial site in Le Havre,→ Preparation of the construction phase of the offshore wind turbines assembly and manufacturing factories

DG - Paris

Internship as assistant project manager. The IOWater is an association working on the demands and needs of actors of the international water community.→ Integrated management of water resources for African transboundary basins; → Monitoring audits of financial statements; → Production of communication maps using geographical information system; →.

Région De Montréal, Canada

Internship - Assistant project managerOrganization achieving activities and projects in the field of ecology.→ Environmental project management; → Audit of the recycling practice of business; → Monitoring of building expertise

Raffinerie De Donges (44)

Stage d’un mois en tant qu’opérateur dans une équipe de quart en travail continu (3x8) au sein d’une unité de production d’une raffinerie internationale → Amélioration de mes aptitudes d’adaptation et de fiabilité: production d’un rapport écrit ayant nécessité organisation et esprit de synthèse

European Master Eurec - Post Master'S Degree, Énergies Renouvelables

Core courses → Scientific and technological basics of the different renewable energies : solar, onshore and offshore wind, hydro and.

European Master Renewable Energy Eurec - Post Master'S Degree, Éolien Offshore Et Énergies Marines

→ Offshore wind energy technologies → Offshore wind farm design and study → Ocean energy resources → Modelling of ocean energy systems →.

Generalist Engineer, Génie De L'Environnement (Imt Atlantique)

Course content : → Treatment of pollution, including water, air, waste, noise → Carbon footprint & Life-Cycle assessment → Environmental.

Bees-1 : Brevet D'État D'Éducateur Sportif (Équivalent Dejeps) 1Er Degré, Athletic Training/Trainer

Activities and Societies: En partenariat avec le club professionnel de la Jeanne d'Arc de Vichy Val d'Allier Auvergne Basket Ce programme.