Chief Customer Experience Officer
CurrentI'm responsible for member services for music authors and publishers and Teosto customer service as well as customer experience development Teosto wide at all customer service channels.
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@teosto.fi
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Miia Engberg is listed as Chief Customer Experience and International Officer at Teosto at Teosto, a company with 59 employees, based in Espoo, Uusimaa, Finland. AeroLeads shows a work email signal at teosto.fi and a matched LinkedIn profile for Miia Engberg.
Miia Engberg previously worked as Chief Customer Experience Officer at Teosto and Business Development Lead at Teosto. Miia Engberg holds Ktm, International Marketing from Lappeenrannan Teknillinen Yliopisto.
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Customer experience and digitalisation pioneer with excellent drive for execution.I am an accomplished business-minded and target oriented digital service, marketing and customer experience professional. I make change happen.The point of reference for me is always the customer / end user and his/her needs. I broadmindedly utilize the possibilities of digital and technical innovations in order to find the solutions which have excellent user experience and lead to business growth.I have been described to be a rare combination of a visionary that can sketch wide perspectives but also have the capability to analytically focus on details.My excellent social skills enable promotion of change and involving people. I'm a person with a great sense of humor and ability to create positive atmosphere.
Listed skills include Digital Marketing, Business Development, Digital Media, Product Management, and 15 others.
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Helsinki, Southern Finland, Finland
I'm responsible for member services for music authors and publishers and Teosto customer service as well as customer experience development Teosto wide at all customer service channels.
Helsinki Area, Finland
I'm building bridges between customers, IT and business. This is done e.g. by bringing customer perspective and feedback as an essential part of our development and everyday processes, by building cross-functional teams where business and IT people solve problems together and by challenging us all at Teosto to think customer journeys and processes in.
Helsinki Area, Finland
I lead projects and development that enhance the experience of Kesko's customers. My current projects are related to data driven marketing as well as the development of Plussa loyalty programme.
My main responsibility was to develop service concepts and processes of private consumer customers at Mehiläinen outpatient clinics.
I'm worked with development of customer relationship communication and marketing automation. My focus was on using customer data and analytics for targeted marketing activities, marketing automation and development of marketing metrics.
I was responsible for the team developing new digital and physical service concepts for Mehiläinen’s consumer customers to support the strategy of being number one in customer experience in 2018. Concept development was based on understanding the customer needs which is not only asking the customer but truly going under the skin ja finding ways to serve.
Other employees you can reach at teosto.fi. View company contacts for 59 employees →
Wang Li
Colleague at TeostoBeijing, China, China
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MK
Markus Kaarto
Colleague at TeostoHelsinki, Uusimaa, Finland, Finland
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JP
Juuso Pasanen
Colleague at TeostoHelsinki, Uusimaa, Finland, Finland
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TF
Tom Frisk
Colleague at TeostoFinland, Finland
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SP
Susanna Perämaa
Colleague at TeostoHelsinki, Uusimaa, Finland, Finland
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AT
Aku Toivonen
Colleague at TeostoFinland, Finland
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MY
Minna Ylikauma
Colleague at TeostoHelsinki, Uusimaa, Finland, Finland
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US
Ulla Saari
Colleague at TeostoFinland, Finland
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JL
Jari Leinonen
Colleague at TeostoHelsinki, Uusimaa, Finland, Finland
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AV
Anne Varis
Colleague at TeostoHelsinki Metropolitan Area, Finland
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Commercial Excellence Program: Customer Driven Growth Strategy - Customer Value and Competitive Advantage - Leading People, Performance.
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Miia Engberg works for Teosto.
Miia Engberg is listed as Chief Customer Experience and International Officer at Teosto at Teosto.
AeroLeads has found 1 work email signal at @teosto.fi for Miia Engberg at Teosto.
Miia Engberg is based in Espoo, Uusimaa, Finland while working with Teosto.
Miia Engberg has worked for Teosto, Music Finland, Gt Musiikkiluvat Oy, Kesko, and Mehiläinen.
Miia Engberg's colleagues at Teosto include Wang Li, Markus Kaarto, Juuso Pasanen, Tom Frisk, and Susanna Perämaa.
You can use AeroLeads to view verified contact signals for Miia Engberg at Teosto, including work email, phone, and LinkedIn data when available.
Miia Engberg holds Ktm, International Marketing from Lappeenrannan Teknillinen Yliopisto.
Miia Engberg is listed with skills including Digital Marketing, Business Development, Digital Media, Product Management, Digital Strategy, Marketing, Mobile Marketing, and New Business Development.
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