Mike Dickerson Email & Phone Number

Sorrento, Florida, United States

● Clients have included Healthcare, Life Reinsurance & W/C, Wholesale, Retail & Logistics - Auto Parts, Flooring, Trucking, Airline Reservations, Marketing & Sales, and Container Rental ● SQL Server - Ad-Hoc Queries, Procedures (static & dynamic), Functions, Views, Table & Index Design, Performance, Profiling, CTE & Cursor● VB (VBA & VB6) Complete VB6 IDE for Legacy Applications with LARGE collection of licensed 3rd party controls. Excel, Access & Office Applications VBA ● Change Management - Stakeholders, Requirements Elicitation, Test Case Development, UAT Testing, User Acceptance and Transition ◘ City & Premium Services ◘ XLS Export Functions ◘ XLS Import Functions ◘ User Security Clearance Groups ◘ User Security Assignment ◘ Various User Requested Application Enhancements (~2-3 monthly..) ◘ Report Design, Testing, Validation, Deployment ◘ ETL Process design & creation based on supplier of data, source format and target format & validation. ◘ Working within established guidelines & regulations, design, build and employ both a mobile foodservice soft-serve truck and a "brick-and-mortar" soft-serve restaurant. ◘ Working with POS system export/import capabilities and self-designed costing sheets can update item purchase price which updates a per item sales cost for accurate COGS ● Release Level user documentation and training guide for changes and enhancements - Atlassian Confluence, MS-Word & PDF● ADO Agile practitioner. [:Scrums, Sprints, Sprint Demo, Sprint Retro, Backlog Refinement, Planning & Repeat:] ● Source Control - Git, Sourcetree, Subversion, TFS, SourceSafe● Accounting Systems Interfaces - QuickBooks / Peachtree Quantum/ Sage 300 Accounting System Interface applications programming for various data import processes.● Risk Analysis / Business Continuity / Infrastructure Hardening / Physical Security for various clients

● Designed, equipped, built and operating Soft Serve food service truck● Opened and operate a "brick & mortar" location for the same Soft Serve (TwistyExpress.com)● Purchase & install all equipment, create all recipes including homemade Soft Serve Base Mix● ServeSafe Food Safety Manager● Venue discovery & negotiation ● Developed purchase forecasting tools based on previous sales, developed all the costing tools to cost everything down to and including the "cherry on top".

Maitland, Florida, United States

● Using programming tools such as VB6, Sql Server, Powershell maintain, enhance and perform customer initiated programming assignments for ERP system. ● Verify original existing design and modification request implementation, or create new process design and implementation for every “programming Request”● Worked with Support, Testing and Programming using a modified Kanban approach to update programming processes to be able to reach a “release schedule” of 3 months from a prior schedule of “whenever”.● Designed and built a “code build and code update” process to reduce the original time of 6+ hours for a build to happen in ~20 minutes. With no code “dead time”.● Worked with Business Owners and Managers, designed, developed, and deployed new business applications, application modifications, new reports and sales dashboards and other ad-hoc custom design and programming as required● Design and implement ERP to QuickBooks data transfer capability using CSV import files.● Design and implement data extract/import for ANSI-X12 Record formats for 850, 855 and 810.● Studied & passed the CISSP exam in Dec 2010. (first time pass too!) ● Founding member of Central Florida ISC2 Chapter - 2012● Worked with owner on various CMM I/A - STIG Deployment contract bids