Mike Digdon Email & Phone Number

Bedford, Nova Scotia

Halifax, Canada Area

• Consona was purchased by Vista Equity Partners to become Aptean. I continued in my role as a member of the Service Gateway development team, but eventually I migrated to the architecture group, where I worked on many.
• Evaluating and integrating source code analysis engines
• Constructing an automated JEE-based test harness
• Helping build a multi-tenancy SaaS-based document search engine
• Building an XMPP-based chat system, allowing users to communicate/collaborate on any data record in any database

Member of the BBHome WG, working on the TR-069 family of specifications. Editor of TR-069a5.

Halifax, Canada Area

• Consona purchased SupportSoft and I was hired back as the main CWMP expert. My role change significantly over time.
• Continued role as Broadband Forum representative
• Implemented new features in ServiceGateway and supported customers as necessary
• Migrated applications from one development platform to another (JBoss, WebLogic, WildFly)

Assigned to the SHARe electronic health records program for the Nova Scotia health care system. Most of my work consisted of taking HL7 v3 messages from a variety of sources and translating them to a suitable HL7 v2 format for processing and storage by a centralized system. All of this was done in JCAPS. I also did a lot of system-wide troubleshooting.

Halifax, Canada Area

• SupportSoft had three main areas of focus: LAN-side configuration and support of broadband CPEs, WAN-side configuration and support of broadband CPEs, and general PC troubleshooting (typically done remotely)..
• Participation in requirements, design, and implementation of the ServiceGateway DSL configuration/management platform (J2EE-based)
• Main corporate representative within the Broadband Forum (which is responsible for a wide variety of management protocols and data models). Active member of the BroadbandHome working group (co-editor on several.
• Designed, implemented, and ran all aspects of the SupportSoft CWMP interoperability lab.
• Actively supported sales efforts and end customers, both remotely and on-site, particularly as a protocol expert
• Responsible for performance testing of the ServiceGateway product at various points of time. This involved designing and executing a variety of test cases to test the limits of the system and to locate problem areas..

Halifax, Canada Area

• Core Networks’ main focus was development of a web-based management system for cable-based high speed Internet. The original system was designed for tier 2 and 3 MSOs, allowing them to manage all aspects of their.
• Responsible for the overall design and implementation of the CoreOS cable modem management system (and did at least half of it in the early days)
• Designed and implemented a template system for generating localized (ie, language-based) HTML for the system GUI
• Designed and implemented a database library that allowed the system to interact with MySQL and Oracle systems via simple run-time configuration (ie, no code changes)
• Designed and implemented a one-off system for an existing customer for dealing with very peculiar SNMP-based proprietary devices. Although this product did not have much to do with the base business, many features.
• Helped lead the migration from C-based development to the Java/J2EE platform (circa 2002)

Halifax, Canada Area

• InfoInterActive’s (IIA) main product, at the time, was Internet Call Manager (ICM), which was an application that provided real-time notifications of incoming phone calls while connected to the Internet. The target.
• Responsible for the design, implementation, and testing of the entire backend system, including Internet servers, communications protocols, telephony applications (full voice mail system, ICM IVR), user database.
• Original system was implemented with regular POTS lines and ran trouble-free and hands-free for several years before eventually being replaced with a PRI-based solution

Ottawa, Canada Area

My two main tasks were tool development and providing support for commercial customers.Almost all of the tools I built were written in Perl. Some of the tools include a simple e-mail-based trouble ticketing system and a system to take incoming e-mail-based IP block request forms, validate the contents, and allocate IP blocks based on region.Most of the.

Worked in the NSTN NOC (which was located in the Killam library), ensuring that main systems were online (mail, news, etc), troubleshooting corporate customer network outages, and dealing with corporate customer support tickets.For Dalhousie specifically, I managed the campus-wide DNS database, wrote the Premium Dialup Service billing system, and provided.