Mike Dillon Email & Phone Number

Valhalla, Ny

- Responsible for source selection and procurement directly associated with materials, goods and services using SAP.- Creates purchase orders / converts requisitions in SAP; expedites orders and processes returns as requested.- Reviews all requisitions and ensures all orders for goods and services comply with corporate policy.- Reviews cost discrepancies and/or shortages on vendor invoices within area of responsibility.- Interfaces with A/P, other internal departments, and vendors to resolve invoice-pricing discrepancies.- Interfaces with supply chain group to communicate any stock purchase order delivery changes.- Reviews all open purchase orders in area of responsibility and maintains data to current status.- Negotiates pricing with vendors.- Maintains vendor material pricing within SAP.- Monitors vendor performance and recommends necessary action(s) to improve where needed.

Stamford, Ct

- Maintain, by analyzing and forecasting, proper inventory levels of all medications, supplies, and equipment for 20,000 square foot specialty and emergency center by creating purchase orders and ordering with various vendors.- Receive, fill, and dispense orders to appropriate departments throughout hospital. - Receive in and account for all shipments delivered to facility, while updating inventory. - Participate in monthly physical inventory counts of all supplies throughout hospital, while ensuring quantities are accurate and match internal systems.

Nanuet, Ny

- Receive initial phone call or email from clients regarding IT service issues they are experiencing and open trouble / service tickets.- Review open service tickets within the help desk queue to make sure tickets are being worked on accordingly and in a timely manner by the Help Desk Technician staff.- Place follow up calls to clients to make sure their issues were resolved to their satisfaction and close out service ticket.- Schedule and coordinate on-site service calls with clients.- Order, track, log in, and keep accurate inventory count, thru internal systems, of equipment that will be used for upcoming client service calls, upgrades, etc.

Valhalla, Ny

- Review and key in order packages for sensitive data and voice telecom equipment. - Track each order to completion by using various tracking tools while communicating milestone dates, delivery status and first invoice to customer.- Support post-sale activities including, but not limited to interfacing with various Verizon offices and service centers, as well as, interfacing with other internal departments, implementation teams, and customers. - Subject Matter Expert for methods and procedures on all contract processes for the sale of customer premise equipment (domestic or international).

Rye Brook, Ny

Valhalla, Ny

Tarrytown, Ny

White Plains, Ny

Weather Specialist, Meteorology

Associate Degree, Business Administration