Mike Hofer Email & Phone Number

Columbus, Oh, Us

Obetz, Ohio

Columbus, Ohio Area

Providing support for School District users, providing support for navigating the TIDE(Test Information Distribution Engine) system, including TDS(Test Distribution Systems) and ORS(Online Reporting System). Also any concerns when uploading or exporting student's and TA(Test Administrators), for standardized testing from Elementary to High School levels.

Pataskala

Providing support for Lane Bryant, Catherine's, and Justice retailers. Tech support from Network to POS, Servers and VoIP phones.

Provided security for patrons in events, such as concerts, and sports conventions, and remodeling businesses. Providing Armed Guard coverage for such things as Diamond runs to ATM cash exchanges, and even personal security.

Columbus, Ohio Area

Daily paperwork everyday as well as closing and opening the days on the registers, making sure that all employees are conducting themselves in and performing with company policy's and procedures. Ensuring that every customer that comes in my store gets quality and speedy services as well as a clean store and friendly staff, overall appearance both inside and out. Making sure that all product are in the store so that customers can purchase what they need, as well as handling customer complaints( if any). Making the schedule and also payroll, the hiring and firing of employees, and ensuring that all types of training is being done and accomplished.

Columbus, Ohio Area

My responsibilities included hiring and firing of employees, making the schedule, doing payroll. Making sure all employees had proper training and administering new training if needed, preventing unnecessary loss of product, i.e. stopping shoplifters or internal theft by employees as well as vendors, making sure I have the product there charging me for. Reporting product we have sold out of, and also any kind of default equipment we have, and of course unloading of the weekly delivery truck from are wearhouse. Which may include anywhere from 8-1000 pieces, all unloaded by hand piece by piece. Daily trips to the bank to drop off deposits, as well as buying change for everyday operations. Overall appearance of the store including cleanliness, as well as seasonal setup and well being of my employees.

Westerville Oh, 43081

I was manager over the entire front end of Wal-Mart, if you've ever been rung up at the register than you've been through my area. Making sure that all forms of customer complaints were delt with and resolved if possible," never let a customer leave upset" was there way of looking at it. I had to keep enough registers open so that no customer was waiting too long to be checked out, that the customer service department was operating quickly and smoothly, even if that meant going over and handling it personally. Ensure that all registers were up and ready for use, by way of having the register till in and ready for customers, replenishing tills that already have cashiers working out of them. Setting up special sales that could be promoted as customers were entering and exiting the business, as well as just simply making sure there's enough carts for customers to shop with.

Information Technology

Activities and Societies: Graduated September 2015 Attending class two times a week, completing homework assignments for the week.

Diploma, General Studies