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Mike Nelson is a Volunteer at VA Long Beach Health Care System at Boss Printing. He possess expertise in customer service, marketing, public speaking, healthcare information technology, leadership and 21 more skills.
Boss Printing
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Production AssistantBoss Printing Sep 2009 - PresentSanta Ana, Ca.Mastered production environment within the largest private printer in Orange County.Color separation on computer for various print jobs, set up booths at trade shows, managed inventory and sales work aswell as helped on printing presses for production.Excellent customer service is a high focus point in this competitive environment.
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Pharmacy TechnicianUnitedhealth Group 2012 - 2013As an Optum RX Health Insurance Specialist, I answered incoming calls regarding status of prescription drug coverage.Digitally archived new prescriptions to be verified for coverage.Demonstrated an expertise in insurance coverage, customer service, call center, cataloging insurance requests and incomingfax requests of health insurance issues.Mastered the knowledge of UHC routine and customer service model.Evaluated issues and helped increase productivity by 500% in the… Show more As an Optum RX Health Insurance Specialist, I answered incoming calls regarding status of prescription drug coverage.Digitally archived new prescriptions to be verified for coverage.Demonstrated an expertise in insurance coverage, customer service, call center, cataloging insurance requests and incomingfax requests of health insurance issues.Mastered the knowledge of UHC routine and customer service model.Evaluated issues and helped increase productivity by 500% in the department. Show less -
Phramacy TechnicianWalgreens Jan 2011 - Mar 2012Huntington Beach, Ca., Anaheim, Ca., Orange, Ca., Fountain Valley, Ca.Mastered production in a very busy high-volume environment.Fulfilled customer requests, filled prescription orders with accuracy and speed.Demonstrated an expertise in sales, customer service and use of digital/mechanical “cell system”.Mastered the knowledge of the pharmacies routine and customer service model.Evaluated issues to increase productivity by 300% in the pharmacy.Earned a reputation as the most productive and accurate worker and was offered positions at four… Show more Mastered production in a very busy high-volume environment.Fulfilled customer requests, filled prescription orders with accuracy and speed.Demonstrated an expertise in sales, customer service and use of digital/mechanical “cell system”.Mastered the knowledge of the pharmacies routine and customer service model.Evaluated issues to increase productivity by 300% in the pharmacy.Earned a reputation as the most productive and accurate worker and was offered positions at four other Walgreens stores that I assisted at when needed. Show less -
OwnerMh Productions Jan 2006 - Mar 2009City Of Industry, Ca.Started company from the ground up.Set up live venues for concerts, wrestling, MMA and boxing events.Worked promotion, food court, ticket booth, crowd control and parking at event location.Success dependent on our focus on customer satisfaction.
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Imaging SpecialistQuad/Graphics Oct 1997 - Sep 2008Hired as a customer service representative to assist customers with their many requirements for their published product.Coordinated with the production department to the end product.Advanced to production work where I handled Preflight/file management.Worked as a lead operator and production manager in this cutting-edge high-tech print environment.Worked in every aspect of Adobe design applications as well as mastering computer programs and working with largefile… Show more Hired as a customer service representative to assist customers with their many requirements for their published product.Coordinated with the production department to the end product.Advanced to production work where I handled Preflight/file management.Worked as a lead operator and production manager in this cutting-edge high-tech print environment.Worked in every aspect of Adobe design applications as well as mastering computer programs and working with largefile servers.Highly successful in coordinating customer requests for completed projects done in a timely manner to their completesatisfaction. Show less
Mike Nelson Skills
Mike Nelson Education Details
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Cal State FullertonCertificate In Graphic Design And Computers -
Fullerton CollegePsychology
Frequently Asked Questions about Mike Nelson
What company does Mike Nelson work for?
Mike Nelson works for Boss Printing
What is Mike Nelson's role at the current company?
Mike Nelson's current role is Volunteer at VA Long Beach Health Care System.
What is Mike Nelson's email address?
Mike Nelson's email address is mc****@****aol.com
What is Mike Nelson's direct phone number?
Mike Nelson's direct phone number is (866) 414*****
What schools did Mike Nelson attend?
Mike Nelson attended Cal State Fullerton, Fullerton College.
What skills is Mike Nelson known for?
Mike Nelson has skills like Customer Service, Marketing, Public Speaking, Healthcare Information Technology, Leadership, Social Media, Public Relations, Management, Healthcare, Strategic Planning, Medicare, Health Insurance.
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Mike Nelson
Enterprise Account Director @ Linkedin | Lifelong Learner | Relationship Builder | MusicianDenver Metropolitan Area1linkedin.com -
Mike Nelson
Philadelphia, Pa
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