With over 20 years of experience in the restaurant industry, I am a seasoned and dynamic leader who drives operational excellence and customer satisfaction. As the Director of Operations at Smokey Bones Bar & Fire Grill, I oversee the performance and profitability of 12 locations across six states, ensuring quality standards, compliance, and safety. I also mentor and coach the managers and staff, fostering a culture of teamwork, accountability, and innovation. Previously, I was the Managing Partner at Texas Roadhouse, where I managed the daily operations of a high-volume steakhouse, delivering exceptional food and service to the guests. I have a strong background in restaurant management, food, beverage, and hospitality, and I am always eager to learn new skills and best practices. My mission is to create memorable dining experiences, while supporting the growth and development of the team and the organization.