Mike Spence is a Principal Engineer - Central Incident Response Engineering - Cox Automotive at Cox Automotive Inc.. He possess expertise in vendor management, itil, unix, it service management, management and 15 more skills. He is proficient in Tagolog. Colleagues describe him as "Mike is an exceptional manager, he's very open, honest and direct. He understands the business inside and out and has an approach to managing his team that makes coming to work a pleasure." and "Mike is one of the very best Incident Managers I have ever worked with. He is superb at troubleshooting and getting to the root cause, while balancing the client's needs with the business needs. His ability to translate deeply technical issues into high-level terms for the layman to understand, is unparalleled. Mike is a unique gem in this industry. Any company would be lucky to have him. He is sorely missed here at Fiserv."