Michael Burns Email & Phone Number

Schaumburg, Il

QA Lead on an agile (Scrum) development team working with developers, designers, and other analysts to deliver product functionality in an iterative process. Ensure that our customer facing systems work properly and efficiently so our business thrives!

Arlington Heights, Il

Drive customer confidence by assuring the highest standards of application security for an enterprise-wide payroll and human resource application.

Greater Chicago Area

Responsible for defining agile testing practices for new software development. Manage up to 5 software QA Analysts both domestically and offshore. > Performed tester role in agile sprints to ensure product developed met business owner’s acceptance criteria defined in user stories.> Ran automated test suites against builds to verify core functionality was not impacted.> Improved application usability by recommending features and UI improvements, prioritized product backlog utilizing experience and user priorities.> Enabled effective on-boarding of domestic and offshore resources by documenting agile best practices for test case writing, test execution, defect tracking, and metric reporting in Tester Community of Practice (CoP) .> Implemented risk based testing for product team to ensure detection of problems in critical areas early in sprint.

Vernon Hills, Il

Responsible for managing functional testing and project management activities of CDW’s business applications across multiple technical platforms. Managed up to 7 software QA Analysts both domestically and offshore, responsible for on-boarding, developing, and mentoring.> Increased productivity and efficiency by evolving existing QA framework into a structured “QA Process”, resulting in a more predictable and scalable approach.> Acted as QA tester on major projects which included Test Planning, Test Design, Test Execution, Defect Management, Reporting and Analysis.> Conducted manual testing and Sarbanes-Oxley (SOX) compliance testing of enterprise cross-platform applications; Performed manual testing for both front-end and back-end verification of AS400, client server, web, and .net based applications.> Acted as gatekeeper in managing and consolidating testing project requests, providing testing estimates and determining appropriate resource allocation.> Ensured completion of testing within scheduled timeframes by creating and monitoring project testing schedules and tracking progress against plan.

Vernon Hills, Il

Responsible for creating and building CDW’s first Quality Assurance function from the ground up, including obtaining upper management support, defining and documenting a QA framework, and integrating quality assurance processes into CDW’s project life cycle.> Improved system quality by developing and implementing the first Quality Assurance framework for both new software development and maintenance releases.> Ensured rapid productivity of new QA contractors and analysts by effectively on-boarding, developing, and mentoring team members on QA Process.> Implemented a quality measurement and improvement process by designing new defect tracking procedures and procuring related software tools.> Increased automated regression coverage and reduced regression cycle time by designing and implementing guidelines for selecting project test cases. > Led testing efforts and ensured appropriate test coverage with minimal risk by developing test strategy, detailed test plan, test cases, and test metrics; Performed Functional, Integration, User Acceptance, and Regression Testing.

Vernon Hills, Il

Responsible for creating CDW’s first IT Methodology. Designed and implemented deliverable templates and samples for Requirements Document, Functional Design Specification, Test Plan, and Issue Log. > Improved quality of systems delivered to the business by partnering with business users to understand user/business requirements in order to accurately deliver on project requirements. > Ensured application supported business needs and processes by designing and building test plans for User Acceptance Testing (UAT) and obtaining user sign-off.> Provided guidance, training, and support for IT Methodology, supporting developers in integrating quality procedures resulting in improved user satisfaction.

Developed and maintained Andersen Consulting’s Business Integration Methodology, an approach for planning, executing, and managing complex projects used by all Andersen consultants.