Mike Donnelly Email & Phone Number

Mike's expertise is highly sought after as a result of his experience creating and presenting behavior-based content as well as facilitating business development programs. He leads an expert team and synthesizes their extensive experience to help organizations build high performing service cultures. His number one client for several years remains Disney Institute where he is a contracted facilitator of Disney development for organizations throughout North America.Mike is uniquely qualified as a trusted advisor because of his foundation of varied, first-hand experience, and ability to effect positive, sustaining change within organizations. Since 1990 he has presented to over 75,000 people worldwide. His infectious personality, engaging and humorous facilitation style, and ability to connect with people at all levels of the organization make him highly effective and an audience and client favorite.

North America

Leveraging almost a decade of Disney experience to facilitate Disney development strategies and practices to organizations across North America on behalf of the Disney Institute.

Mike was recruited by the fastest growing pizza company in the nation- Papa John's International. During his tenure with Papa John's, Mike worked with Founder and CEO John Schnatter to design and implement programs that communicated the culture of a company growing at the rate of 40% per year. As the Director of Culture, he designed the cultural standards, redesigned the selection and hiring process and developed new employee orientation while the company experienced their Initial Public Offering and international expansion.

Lake Buena Vista, Fl

Mike began his Disney career on the College Program as a skipper on the world-famous Jungle Cruise in the Magic Kingdom at the Walt Disney World Resort before embarking on the Disney Management Development Program. There, he learned and put into practice the Disney approach to people management and quality service. Mike served in a variety of leadership roles at Walt Disney World, including food and beverage operations management, the WDW Casting Center (hired thousands of cast members for various roles throughout the resort), guest relations and facilitating company orientation for newly hired cast members.