Mike Dunn Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Wembley, Western Australia, Australia

Senior management level role responsible for the entire ICT function, PMO delivery, executive / business engagement, and management of the ICTDuties:Engagement with the business to set strategy and drive ICT transformation initiatives to guide Activ through a period of significant change in the NFP sector (NDIS)Leadership of the ICT team including applications, development, integration, infrastructure, security, service desk and project deliveryPresentation to Executive Team of ICT initiatives for approvalMonthly reporting to the Executive Team re project capacity resource planningBi-annual reporting to the Board on ICT initiatives and annual cyber security audits and resulting actions. Facilitation of Project Steering CommitteesSteering Committee member Member of the Senior Leadership Group within ActivCommunications / change management with all levels of the business Accountability for identification of ICT risks and mitigation strategiesStaff developmentAchievements:Delivered the Activ Digital Transformation including:Key strategic pillars: Cloud first, collaboration, security & mobility Cloud First• Salesforce/Lumary project implementation (1500 users enabling mobile service delivery, customer management, rostering, NDIS claiming) • Quality & Safety system implementation (SAI Global)• Netsuite & Adaptive finance systems implementation• PageUp recruitment system implementation• LMS system implementation• ServiceNow service desk system implementation• Integration via Jitterbit to enable data “sources of truth” and entry of data once by staffCollaboration• Office 365• SharePoint Online migration from on premise storage• Webex video and collaboration implementationSecurity• Implementation of Multi Factor Authentication • Implementation of email protection (via Mimecast) • Implementation of complex password requirementsMobility• Org provided tablets and • Access for staff via BYOD • Mobile friendly apps

Perth, Australia

Management level role (reporting to CIO) responsible for process re-engineering, core system analysis and business improvement projects assigned by the CIO and business sponsorsDuties:Management of ERP division within IT dept. (team, budget)Led the acquisitions’ systems & processes migrationsLed the Microsoft Dynamics AX ERP design & review projectLed the Oracle Sales Cloud (CRM) implementationLed the eOne Project (Oracle stack design project)Business Case review & preparation of improvement projectsChair Project Steering Committee meetingsTier 1 Vendor ManagementReporting and recommendations for the CIO, Executive Management, Audit Committee and Board of Directors.Systems analysis, design and improvementProcess analysis, design and improvementLead between the business personnel and IT developers and systems teamAchievements:Implemented Oracle Sales Cloud (CRM) Completed multiple acquisition IT migrations into the parent companyCompleted multiple ERP solution designsCompleted shortlist market due diligence analysis (Forrester)Board endorsement of ERP solution roadmap (eOne)Led 100 staff project team during eOne ProjectCompleted Oracle IPS design (Oracle full suite)eOne design and strategy endorsed by PWC and GartnerCompleted initial eOne pricing review Drafted and prepared eOne due diligence strategy processNegotiated all ERP vendor contracts documentation in conjunction with Commercial & Legal teams Led process review on current systems (using learning’s from the eOne project)Submitted recommendations to the CIO and led system improvement projectsLed process improvement workshops Assisted in drafting of the IT department governance processes and project management delivery modelGained ITIL certificationGained PRINCE2 (Foundation & Practitioner) certification

Perth, Australia

Senior consultant in the ERP (Pronto) division of CSG's Perth systems practice.Duties:Systems design, documentation, configuration and implementation.Review client current systems, document and propose improvementsSecondments to clients to perform system accountant rolesDesign customisations to systems for efficiency improvementTesting of systems and customisationsCreation of systems documentationDesign and create client financial reportsTraining end users and junior consultants Ability to run training workshops or one on one sessionsInteract with system developersAchievements:Lead consultant in large industrial services designLead consultant in large retail design and implementationDesign and implementation of drilling industry PLOD system. Rolled out across numerous drilling clients

Vancouver, Canada Area

Cost tracking and re-distribution - IT division of HSBC CanadaDuties:Data collection and reporting across a broad array of technologiesLiaising with IT staff to design effective data extraction Assignment of IT usage to relevant departmentsReporting and processing IT re-charges across HSBC CanadaAchievements:Designed and implemented IT usage and recharge system

Toronto, Canada Area

Duties:Train Pronto consultants on best practice implementation strategiesAssist with creation of initial sales plans and documentationAssist Pronto North America with testing & revisions of Canadian tax functionality (local, state & federal)Supervised initial Pronto implementations in wholesale and manufacturing industries; Achievements:Offered permanent role and sponsorship to remain in Canada.

Perth, Australia

Consultant in the ERP division of Power Business Systems' Perth practice.Helpdesk consultant in the ERP division of Power Business Systems' Perth practice.Duties:Assess clients existing accounting processesAdvise on efficiencies via system capabilitiesAd hoc accounting assignments at clients' sitesAccounting systems analysis Design and creation of financial reportsExtraction and formatting of key data via Pronto SQLDocumentation of system processesClient relationship managementFront line helpdeskSolving logged user support callsIdentifying the root cause of the user problemsIdentify potential need for software customisations; Design and implementation of inventory tracking and waste analysis for wholesale meat processing clientPromotion from helpdesk consultant to the ERP consulting team

Leaders In Action Course, Organizational Leadership

Modules include: • Leading people through change • Visionary Leadership - Strategic Planning • Driving Accountability • Fostering Team.

Bachelor Of Commerce (Bcom), Accounting