As a Health Systems Client Executive (CE) I am a trusted advisor to senior clinical and administrative decision makers for Health Systems that enter into strategic Collaboration Agreements with Sema4. I am able to translate our customer's health and economic outcome needs into opportunities that are best supported through Sema4's portfolio of products and services with a long-term eye towards deep collaboration with the health systems's data assets. I bridge both Sales/Demand Generation and Operational Delivery. I am responsible for execution against business and customer experience metrics that are identified by Sema4 and the health system as a part of a Collaboration Agreement.Key Achievements:- Increased commercial footprint across the State of Florida. Increased Carrier Screening, NIPT and Hereditary Cancer testing by 61%, 67% and 68% respectively.- Built Rare Disease Statement of Work and Project Plan.

- Lead a team of sales representatives in Florida, Georgia, North/South Carolina and Texas.- Trained, managed, and supported the overall team on performance of quarterly defined goals .- Responsible for the overall vision of the team and manage all day-to-day activities.- Managed sales pipeline and report on performance on a weekly & monthly basis.- Partnered with WH Leadership team to generate quarterly/annual forecasts.- Worked with Management Team to develop a long-term strategy for market penetration & market share expansion.- Worked with market access to maximize reimbursement from commercial & government payers.- Worked with sales operations & logistics to establish appropriate business processes.- Hired and built a successful Sales Team in the Southeast- Grew and expanded the customer base for all major product lines.- Worked with sales training to identify knowledge gaps and utilized resources to fill gapsKey AchievementsCircle of Excellence Winner - 2021Completed UCF Management and Leadership Course.

Circle of Excellence Winner - 2019 - Achieved territory sales goals; Introduced and secured new business, and increased existing business for Sema4.- Developed and executed of territory business plans that align with national strategy.- Accomplished these tasks through partnership and problem-solving with all call points in assigned territory, through consultative selling, education, and serving as the "first line" of account management for physicians and their staff.- Accountable for lead generation in assigned territory, as well as physician and staff satisfaction with Sema4 programs and services, and coordination of sales/service activities among Sema4 team members.- Coordinated with operations to ensure consistent follow up and timely issue resolutions.- Implemented agreed upon sales and marketing plans and actively supports development events such as physician dinners and special events.- Prospected and established new physicians by actively managing a physician development pipeline and clear illustration and communication of value propositions.- Promoted Sema4 services, determine customer needs and requirements and makes recommendations to physicians of the various solutions Sema4 can offer them.Key AchievementsQuarterly Percent to Plan- 2019 - Q3 - Overall 111%/Hereditary Cancer 71%- 2019 - Q4 - Overall 103%/Hereditary Cancer 128%- 2020 - Q1 - Overall 136%/Hereditary Cancer 172%- 2020 - Q3 - Overall 92%/Hereditary Cancer 102%- 2020 - Q4 - Overall 107%/Hereditary Cancer 127%- 2021 - Q1 - Overall 110%/Hereditary Cancer 119%- 2021 - Q2 - Overall 120%/Hereditary Cancer 112%

Conceived a green territory to one of the largest in the country billing $4,000,000+ per month.Won Presidents Award 4 out of 5 years that it was offered.Spearheaded all logistics to handle this growth including courier routes, billing issues with clients and patients, EMR interfacing, and supply requests.Opened and managed 3 Patient Service Centers in Orlando as well as 6 full-time phlebotomists.

Sold Yaz, Yasmin, Mirena, Angeliq and Climara to OBGYNs in Central Florida.In-serviced area Residency programs and OBGYNs on Mirena insertion techniques and clinical applications.Trained and assisted billing departments/managers on buy and bill with Mirena.Achievements- Ranked 4th out of 323 reps for Mirena and grew business128% in the Q4 of 2008.- Ranked 68th out of 323 reps for the launch of Angeliq.- Obtained a 30% market share for Yaz in 2008. The three leading competitors were at 12%, 12% and 13%.

Sell document management solutions in Central Florida for the world's largest independent Konica-Minolta dealer; Responsible for cold calling on prospects to grow market share while maintaining customer service and probing for additional business with several hundred clients; Increased sales performance based on net sales revenues, in addition to connectivity and color conversions from current and new customers; Grew territory pipeline and sales forecast increased as a result of developing relationships with qualified prospects for future business and maintaining and growing current client base.

Analyze and resolve customer problems/requests in a timely manner, communicate effectively with customers; Show excellent professionalism and negotiating skills when dealing with difficult customers; Met and exceeded department sales goals.

Maintain a thorough working knowledge of local, state and federal policies, procedures and regulations and how they relate to customer service activities; Handle a wide array of billing and turn-on/turn-off questions; Uphold a high level of communication within call center.