Mike Gold Email & Phone Number

• Migrated Hope Server Environment from a physical to virtual platform • Standardized Hardware Acquisition Process• Launched new online donor process that is tightly integrated to member database• Implemented new core switching and wireless network platform across 400,000 plus square foot facility.• Developed automated email link registration system to make it easier to members to register for and participate in services/events without having to enter their… Show more • Migrated Hope Server Environment from a physical to virtual platform • Standardized Hardware Acquisition Process• Launched new online donor process that is tightly integrated to member database• Implemented new core switching and wireless network platform across 400,000 plus square foot facility.• Developed automated email link registration system to make it easier to members to register for and participate in services/events without having to enter their information.• Standardized Core Infrastructure making it easier to contract with external/lower cost services for support.• Developed online portal to facilitate the mobilization of volunteers and staff working remotely.• Developed I.T. internship program• Implemented mobile workforce technologies to support remote worker productivity.• Developed mobile web application with SMS token authentication.• Developed custom Zoom integration to support secure virtual classes and group meetings.• Developed custom contact workflow workflow application. Show less

Greater Memphis Area

Provide technology strategic planning, development and support services for non-profit organizations, specializing in start-up or struggling organizations that could not otherwise afford professional services.

Memphis, Tn

Oversaw Product Development, Technology Development and Information Technology strategies for Shelby Systems, Inc.• Lead development of Shelby cloud services initiatives.• Oversaw 30 technology staff and managers.• Oversaw product development, Technology Development and Information Technology strategies and platforms. • Restructured Technology Division of Shelby Systems to maximize product quality and development productivity. • Implemented Agile SCRUM… Show more Oversaw Product Development, Technology Development and Information Technology strategies for Shelby Systems, Inc.• Lead development of Shelby cloud services initiatives.• Oversaw 30 technology staff and managers.• Oversaw product development, Technology Development and Information Technology strategies and platforms. • Restructured Technology Division of Shelby Systems to maximize product quality and development productivity. • Implemented Agile SCRUM software development life cycle - Reduced marketing costs by outsourcing e-commerce and hosting platforms that support the company’s public website. • Reduced Technology operating costs by updating, consolidating and virtualizing core server and storage infrastructure.• Developed and implemented a technology leadership training program to equip the next generation of leaders in Shelby’s Technology Division. Show less

Greater Chicago Area

• Lead all aspects of web development, software development, computer and telecommunication technology at Willow Creek Community Church.• Collaborated with senior leadership to align technology solutions to organizational goals.• Implemented Project Management Institute (PMI) standards to enhance software development life cycle and technology rollout processes.• Implemented new custom church management system in Microsoft .NET technology.• Implemented Voice over… Show more • Lead all aspects of web development, software development, computer and telecommunication technology at Willow Creek Community Church.• Collaborated with senior leadership to align technology solutions to organizational goals.• Implemented Project Management Institute (PMI) standards to enhance software development life cycle and technology rollout processes.• Implemented new custom church management system in Microsoft .NET technology.• Implemented Voice over IP telecommunications technology along with a regional wide area network. • Managed 20 staff and contractors, and over 70 volunteers.• Oversee a 850+ computers/servers and 1250 phone 300 FCC Licensed radio network over an 850,000 square foot campus, 4 regional site, 1 Cars Ministry, 1 Community Center wide area network sites and 1 wilderness camp.• Oversaw technology and support for remote staff in Latin America and South Africa.• Implemented educational labs in Latin America, connecting job skills and computer resources to people in need. Show less

Developed and implemented technical and process solutions that allowed home care nurses to access and process medical records with notebook computers from the field. Provided technical support as needed.

Greater Chicago Area

Implemented departmental and enterprise based systems from operational to technical processes; analyzing, manipulating and securing data entities across the enterprise whenever necessary in order to provide information solutions; facilitated User Groups as needed; providing training as needed.Set long range information management, operational and technical goals to strategically position the Continuing Care Center within the Northwest Community Heathcare system. Implemented a… Show more Implemented departmental and enterprise based systems from operational to technical processes; analyzing, manipulating and securing data entities across the enterprise whenever necessary in order to provide information solutions; facilitated User Groups as needed; providing training as needed.Set long range information management, operational and technical goals to strategically position the Continuing Care Center within the Northwest Community Heathcare system. Implemented a long-term healthcare management system to support state medical record requirements and day-to-day patient care operations. Supported financial systems and developed a patient census tracking system. Provided desktop support and Novell Network/System Administration. Show less

Mba - Information Technology Management

Courses in this program focused on business and tech leadership and management include: Marketing IT Project Management Managing Human.

Ba, Group And Interpersonal Communications