December 12, 2016 - I am honored to serve as a founding board member (outside/independent director) for AMBA Services, Inc. (ASI). ASI will provide financial readiness education programs and services to client members of AMBA. The Association of Military Banks of America (AMBA) was founded in 1959. AMBA is a not for profit association of banks operating on military installations, banks not located on military installations but serving military customers, and military banking facilities designated by the U. S. Treasury. The association's membership includes both community banks and large multinational financial institutions, all of which are insured by the Federal Deposit Insurance Corporation. AMBA is the only trade association representing banking institutions specializing in providing banking services for military personnel and their families around the world. ASI is a legal partner of the Armed Forces Financial Network (AFFN).

I was appointed by the Institute for Marketplace Trust Board to lead this 501c3 as it undergoes a strategic review and focus of mission and programs. This is a great opportunity to enhance existing programs and look for new ventures that will bring trust to the marketplace. The Military and Veterans Initiative is a key component to the financial literacy and readiness of our Armed Forces, their family members, and to the increasing population of recent veterans. 'Big wins' for the Institute in 2015 include: system-wide launch of BBB Scam Tracker across US and Canada, California #AdTruth campaign on misleading ads web page and PSA distribution, pilot for financial coaching mobile app "Mobile Mi$$ion" for transitioning veterans, signing of joint MOU to incorporate National Center for Character Ethics into the BBB Institute; and continued support of Military & Veterans Initiatives as a partner of TWH Joining Forces Initiative, Military Saves campaign, DoD Financial Readiness Roundtable, BBB-FINRA Smart Investing, Military Family Advisory Network (MFAN) "Mil-Cents" 10-week pilot course, and other BBB Military Line support programs.

As the Program Development Manager for the BBB Institute for Marketplace Trust, I will be searching for grants and other funding opportunities to bring to the Institute in order to develop/expand programs and projects that will educate consumers and build trust in the marketplace. I am also pleased to be supporting military and veterans with services provided through the Institute's Military Line.

As a business development consultant, I led a proposal effort on behalf of the Better Business Bureau Institute for Marketplace Trust for an integrated financial coaching pilot program being administered by the Consumer Financial Protection Bureau. The program will consist of 90 coaches spread across the US, targeting transitioning veterans and economically vulnerable consumers.As an independent management consultant, provided business development services to Olgoonik Technical Services, LLC, Arlington, VA, to expand existing business lines and develop new areas including personnel services & support, management & administration, marketing & communications. Serve as Communications Chair for West Point Leadership & Ethics Symposia. Provides ethical leadership scenarios to Washington DC Metro area 8th and 11th graders as facilitated by West Point and ROTC Cadets. A Master of Ceremonies for the Army's 237th Birthday Ball, held at the Washington Hilton for audiences up to 2,000. Attendees from privates to generals, veterans, spouses, guests and corporate supporters.

As director corporate communications at Serco, I was responsible for all corporate-level involvement with tradeshows, memberships, sponsorships and corporate social responsibility activities. Using business acumen and sound financial management I was able to effectively deliver in all areas with a 40% reduction in annual budget from the previous year. Efforts in 2011 included managing 11 tradeshow involvements, 21 corporate memberships, 36 industry sponsorships, and 15 social responsibility (charitable) engagements.

As a business unit director/senior contracts administrator, I had full P&L for multiple task orders that supported Military Family Programs; primarily for Army - Active, National Guard and Reserves - Soldiers and Family Members. Areas included: domestic violence and sexual assault advocacy; Army One Source support network; GED-Plus program for ARNG; Army Spouse Employment Partnership; Army Family Action Plan; Child Youth & School Services. With a results driven motivation based on delivering excellent customer service by incorporating innovative practices, I consistently grew military family programs business with contract revenues in 2010 at $46M and profit (EBITA) at $5M, with director-level management of 4 direct reports, 225 Serco employees and 100 subcontractor employees; achieved total revenues from 2005 to 2010 of $190M and profit (EBITA) of $20M. My team consistently delivered 'above expectations' for the critical services needed by our nation's heroes - Soldiers and Families!

Successfully led and managed multiple Military Family Programs delivery orders supporting: • U.S. Army Family & Morale, Welfare and Recreation Command (FMWRC) – ASEP, MCFSN, AFTB, Victim Advocates for Domestic Violence, and Sexual Assault Prevention and Response programs. • Army Research Institute (ARI) – Peer Review Meetings Army policy on demographics and skills needed in recruiting rotary wing pilots. • OSD offices of Family Advocacy, and Military Community and Family Policy – delivery of OSD New Parent Support Symposium, FAP (Family Advocacy Program) Symposium, 5 OSD training symposia to over 1,000 stakeholders on the release and implementation of new DoD policies on sexual assault. Design and delivery of all these symposia required managing conflict among opposing views of family policy issues, developing robust customer service feedback on the front end and back end, diligent financial management to stretch budget dollars and resources, and IT technologies to reduce paper usage with online resources. • Navy N-1 – deliver annual conference involving Navy-wide claimants’ process and policy.• Army Reserve Family Programs – facilitation and conference support for over 150 stakeholders and report laying the ground work for USAR Family Programs 5-year Strategic Plan. • Army CSA initiative – Executive Director for the Eisenhower National Security Conference held at the Ronald Reagan Building.• SECARMY/CSA initiative – Entertainment Producer Army Birthday Ball Washington Hilton 2001 – 2003. Organized and led a 40-member volunteer committee represented by all DA-level staff agencies charged with delivery of a world-class celebration for up to 2100 attendees.• Sergeant Major of the Army initiatives – facilitation to solicit feedback on key issues from over 200 CSMs at annual Nominative CSM Conference and deliver final report to the SMA for action. Deliver annual awards dinner and program for the Soldier and NCO of the Year of the Army competition.

I served as a Marketing and Special Events Officer in the Office of Army Chief of Public Affairs to develop and deliver strategic marketing campaigns; coordinated special events and initiatives involving the Secretary and the Chief of Staff of the Army. Provided conference management for the Army Worldwide Public Affairs Symposium; Senior Event Producer for the 225th Army Birthday celebrations in June 2000 - introduced pitching major network morning TV programs with a variety of events to showcase the Army (PRSA Silver Anvil Award). Networks ABC, NBC, and CBS provided coverage throughout two hours of morning programming, reaching more than 10 million viewers on June 14th. CNN Financial News covered another 90 million viewers worldwide. Pitched Army birthday story ideas to national media outlets such as: Joe Galloway at USN&WR and Greg Jaffe of the Washington Post. Entertainment Producer for the first-ever Army Birthday Ball gala held at the Washington Hilton for 1,700 guests. Provided marketing support to USAREC’s Partnership for Youth Success at the Investment in America Forum; the Army Environmental Awards; the MacArthur Leadership Awards; and the Spirit of America pageant. Provided on-air commentary for live coverage of the 50th Anniversary of Armed Forces Day at the Pentagon across the Armed Forces Radio and Television Network.

I led and managed the American Red Cross National Convention, major conferences and program launch events; supervised convention support staff of over 100; managed annual budget of $2M; ensured corporate strategic messaging was presented consistently throughout all departments; senior management liaison for all special events; successfully managed the highest attended national convention in more than 10 years, with over 4,000 registered delegates and guests; organized logistics, registration and exhibits for three conferences of 700 to 1,000 attendees; assisted in development and delivery of strategic communications plan for the interim president of the American Red Cross after the departure of Elizabeth Dole in Jan 1999. This work involved leading people through conflict management, partnering and coalitions, and team building by pulling together all staff and stakeholders involved with delivery of the national convention. The team included over 100 paid and volunteer staff from national headquarters and the local host chapter, local sponsors, segment producers, city of Richmond, Virginia CVB staff, local government, hotels, airport and local transportation, suppliers and the convention center.

I supervised a staff of 4 account executives, 2 operations and production managers, and several consultants. Provided a full array of communications, public relations, event management and production services. Led all marketing, sponsorship, advertising, media, outside sales, talent coordination, and production management in an entrepreneurial start-up event management firm specializing in producing national events, regional festivals, and concerts; provided event management, sponsorship and talent acquisition; produced concerts with over 50 national act performers; created community-based regional festivals; developed and coordinated sponsorship agreements with over 100 banks, radio stations, national beverage distributors, media, communication, sports and advertising companies. Produced national-level events 1996 Hispanic March on Washington on the National Mall (Ellipse) and the 1994 University of Florida ‘Gator Growl’ homecoming show in the Ben Hill Griffin Stadium to over 50,000 attendees.

DynCorp - As a marketing consultant, prepared management plans and technical sections for proposals for military installation support services contracts. American Alliance for Environment and Trade - Directed public affairs activities for Washington, D.C.-based non-profit organization to promote value of technology industry's use of U.S. National Laboratories for commercial applications. Prepared and organized participants for information briefings given to over 50 Members of Congress and their staffs. Supervised a communications staff of four including: a public affairs specialist, an operations manager, a policy analyst, and an administrative assistant. Planned for execution of a public rollout campaign to include media pitches, press conferences, op-ed articles, and third party spokespersons. Developed list of stakeholders across business, federal agencies, and legislators. Global Initiatives, Inc. - Management Consulting in logistics, conference management, and information materials development for commercial and government sector clients.

U.S. Army Military District of Washington, 3d U.S. Infantry (The Old Guard), VA & Wash, DC 1985 – 1992: Captain - Company Commander, Special Events, Public Affairs Officer As Executive Agent for the Secretary of Defense, coordinated approval, responses, and support for over 2,000 official ceremonies and community relations events per year; Commanded four of the most diverse and elite specialty units in the U.S. Army - Presidential Salute Cannon Battery, horse-drawn Caisson Platoon, The Old Guard Colonial Fife and Drum Corps, and a tactical Reconnaissance Platoon. As a Public Affairs Officer supervised the PAO section at the 3d U.S. Infantry that included a Senior Public Affairs NCO, 2 photo journalists, 2 writers, and 2 announcers. PAO responsibilities included supervision of internal communications through MDW magazine, Home Town News Release program, external press releases, and public engagements such Spirit of America pageant, Twilight Tattoo, Rededication of Statue of Liberty (1986), Bicentennial celebrations of the U.S. Constitution (1987) and the nation’s first inaugural (1989), National Memorial Day Concert (1990-1992), a Capital Fourth Concert (1990-1992). 82nd Airborne Division & U.S. Army Infantry School (USAIS), Ft. Bragg, NC & Ft. Benning, GA 1980 – 1985: Captain, U.S. Army Supervised Soldiers at battalion and company-levels as: Infantry Mortar Platoon Leader, Company Executive Officer and Battalion Adjutant; Public Affairs and Protocol Officer for 800-Soldier Task Force Multinational Peace Keeping Force and Observers, 82nd Airborne Division, the Sinai, Egypt, 1984.Skills: Ranger, Senior Parachutist, Jumpmaster, Pathfinder, Air Assault, Expert Infantry, Air Movement, Jungle Training, IMPOC.Awards: Soldiers Medal, Meritorious Service (3), Army Commendation (2), Army Achievement (4), National Defense Service, Multi-National Peacekeeping Force and Observers (Sinai, Egypt)