Michael Hall, Acp®, Pmp® Email & Phone Number

For over 20 years, I have provided project management and solutions expertise to municipal, county, state, and provincial governments in North America. I specialize in regulatory compliance, environmental health, CRM, code enforcement, investigations, inspections, permitting, certification, Land Management, and licensing business functions. I specialize in Producing digital service strategies for customers that ensure the realization of IT investments leadership at all levels across Canada and the US delivered on Govtech platforms that reduce interaction times with Government and create a culture of high engagement for better service delivery.I've been actively cultivating sales leads, directing and leading discovery sessions, executing solution demos, budgeting analysis, project planning, management, governance, oversight, and customer relations management.I have a keen focus on delivering projects on-time while maintaining the highest levels of customer satisfaction. I deliver projects in adherence to Customer PMO's frameworks, PMOBK best practices, or Agile. Each approach is tailored for success depending on the customer or the project and timelines.I have been working remotely with employers, customers, and sales all over North America for over ten years.Using the best collaborative tools enables me to work with the best people instead of those closest to me, leading to high success on projects by building a team of experts no matter what the challenge.Worked for many fortune 500 Companies and Governments as a direct employee or consultant on many small and large-scale initiatives, using various project management and development methodologies. Experience delivering complex IT solutions, including EOL/KTLO projects, custom software deployments, COTS solutions, enterprise technology upgrades and, Cloud migration(s)Specialties: Cloud computing, SaaS, IaaS, agile delivery, on-premise Cloud integration, AWS, Cloud business case definition, COTS, database languages, integration solutions, reporting technologies, project management, systems analysis, negotiation, customer service, web services, 24/7 support, help desk, problem management, shared services, service management, change & configuration management, governance, process engineering, and continuous improvement.

Listed skills include Systems Analysis, It Strategy, Enterprise Architecture, Project Management, and 14 others.