Managing Director
CurrentClients have enjoyed achievements in several areas:Organizational Effectiveness – Worked collaboratively with Boards and management to tackle tough issues including governance, management, operations and sales. Operations Improvement – Reduce operating costs while improving throughput. Projects included plant upgrades, logistical improvements and system implementations.Technology Enablement – Reduced system downtime and outsourced where appropriate. Implemented eCommerce improvements, Cloud solutions, CRM and VOIP solutions. Partnered with developers to create SQL based systems improving productivity. Project Management - Managed complex projects on time and under budget using tools like MS Project, PWA, Smartsheets and other tools.Talent Building – Increase employee satisfaction and accountability by standardizing procedures, implementing market pay, benefits, incentive compensation and performance reviews.Revenue Growth – Increased sales using new products, improved pricing, sales training, incentives and accountability. Rebranded companies where needed and invested in social media and SEO tools to increase company visibility. Clients have learned that customer service improvements are foundational to sales improvements.EBITDA Growth – Reduced expenses while increasing sales and margins resulting in consistent bottom-line growth. One company's value grew 250% in four years.
