Mike Phillips Email & Phone Number

Bristol, UK

Bristol, England, United Kingdom

Remote

Bristol, England, United Kingdom

• Responsibilities:
• Delivered projects for Mozilla and RBS, creating websites and digitising their existing business bank account application form user journey.
• Wrote detailed requirements for RBS and detailed user stories for Mozilla with full acceptance criteria using Trello.
• Hosted workshops for RBS to break down complex banking requirements into well defined user stories.I lead the team using an Agile Scrum methodology for Mozilla, then switched to a Waterfall style for RBS as they were.

Exeter, United Kingdom

• (Role made redundant) Product Manager, Responsibilities:
• Product managing Funeralzone (Website)
• Introduction of Agile methodologies across 2 development teams unused to working in this way before.
• Developed product roadmap and delivery management of website using Jira/ Confluence.
• Introduced new search functionality which included demonstrating how many funeral directors had been rated by users since the site began.
• Managed company compliance with GDPR legislation.Key to this role was addressing the high level of technical debt which was slowing down the introduction of new features to the site. I prioritised the backlog items to.

London, United Kingdom

• Responsibilities:
• Created and maintained full roadmap for all Shelf Review features.
• Created and managed backlog and delivery for 2 Shelf Review enhancements, Space Recommendations and Scenario Planner
• Led development team to deliver 2 new features from concept to live product.
• Managed deployment of product to new customer (Whole Foods)I led the Agile/Scrum development team to produce 2 new features within the flagship FMCG Shelf Review product which was used by supermarkets to decide ranging.

Covent Garden

• Responsibilities:
• Led design and development sprints to create new version of The AA app.
• Introduced Agile working methodology to external development agency.
• Conducted external and internal user testing of prototype designs to ensure optimal customer experience.
• Worked with front line operations and marketing to achieve 21% year on year increase in customer app usage for breakdowns resulting in major cost savings due to a large reduction in in-bound calls.
• Led adoption of Jira and Confluence for project documentation.

Southampton, United Kingdom

• Responsibilities:
• Came up with the concept for the OS Locate app and led development team to launch it on on both iOS and Android. Over
• Achieved CSPO (Certified Scrum Product Owner) accreditation.
• Launched refreshed design of OS Mapfinder product.
• Was responsible for OS paper maps becoming WGS84 (GPS) compliant by using app to demonstrate that user behaviour and expectations had changed.Full in-life product management of mobile app portfolio. Acted as Product.

Newbury, England, United Kingdom

• Responsibilities:
• Launched Sure Signal V3 managing project from conception to launch.
• Optimised Sure Signal pricing and channel sales policies to make product more profitable.
• Provided consultancy assistance to Russian partner network with launch strategy for Femtocell.
• Implemented process to enable BT to supply unbranded Sure Signal v.2 product to their customers.
• Provided marketing content for the launch of London Underground Wi-Fi.

Bristol, England, United Kingdom

• Responsibilities:
• Launch of the Orange Lone Worker proposition including market evaluation, supplier selection, and full go-to-market launch activity.
• Managed withdrawal of Orange Sales and Service Accelerator product.
• Launched Orange Mobile Forms product, a smartphone based forms solution.Responsible for a portfolio of products for the corporate market including Orange Sales and Service Accelerator, Orange Lone Worker and Orange.

Bristol, England, United Kingdom

Performed a number of roles including: 1- Implementation manager responsible for implementing complex enterprise solutions2- New Products manager managing new product launches from an enterprise customer services perspective3- Technical Consultant creating and supporting technical prototype demonstrations for the Events programme including CeBIT, 3GSM and.

Bristol, England, United Kingdom