- Successfully launched and oversaw outbound operations of the 5th largest warehouse in the world. 50k+ daily order lines, $1.5B in annual sales, 1.4M sqft LEED certified distribution center, 600+ employees.o Effectively managed 11 departments, 150 reporting employees, seven Supervisors. o During the facility’s startup, planned and executed servicing of a top-10 worldwide hospital system ($150M in LUM/JIT annual sales) o Strategized and implemented Lean Management (LM) tools to increase productivity and reduce labor spend. Partnered with engineering to grow the LM presence and plan future cost-savings initiatives. - Successfully opened, managed, and efficiently consolidated a 300k sqft distribution center throughout the COVID19 pandemic. $200M+ in annual sales, 55 direct reports. o Partnered with VPs to implement and scale 3PL service offerings for national healthcare customer.o Identified, developed, and mentored operational leaders in the distribution center.o Maintained excellent relationships with customers, field sales, and corporate sales leadership. o Successfully consolidated the entire operation into a 1.4M sqft state-of-the-art facility in 2.5 days through expert coordination, communication, and innovative strategy. - Managed Indianapolis distribution center for 3 months during leadership restructuring. Oversaw all operational aspects. 300K sqft facility, 100+ employees, $185M in annual sales.- Selected for process improvement initiatives at multiple facilities in Midwest region. These long-term embedded consultations (9 months total) resulted in significant labor savings, reduced costs, and improved service/experience for customers.

- Implemented strategic processes to reduce department labor overtime average by 15%.- Increased department performance percentage average over 400%.- Effectively managed three separate departments simultaneously.- Developed tools to increase accuracy to improve customer service level.- Collaborated with multi-departmental effort to redesign labeling for LUM/JIT customers.- Partnered with engineering division to build and broaden the company’s automated Goods-to-Person (G2P) image database, improving order accuracy and enhancing the customer experience.

- Supported merger of two distribution centers; including hand-selection to facilitate change in processes, staffing, and operations while sustaining customer service level expectation.- Effectively integrated a 250% increase in staffing (structuring for an increase of up to 400% to support forecasted SPL).- Supervised trans-departmental functions simultaneously throughout acquisition merger.- Trained and onboarded new hires. Ensured adherence to SOPs; oriented staff to high quality and performance expectations.- Identified and developed Lead candidates from existing workforce.- Attained the highest Receiving efficiency rate across the nation’s 45+ receiving departments.- Conceptualized and implemented facility-specific initiatives; tailored to increase labor efficiency, decrease inventory loss, and achieve customer satisfaction.- Leveraged analytical, communication, and facilitation skills while partnering with Transportation fleet to ensure cost-effective delivery solutions.

- Developed and implemented process improvement plan which yielded a 180% increase in the distribution center’s LTL Receiving capability, utilizing solely existing headcount and zero additional resources.- Strong proficiency with forklift and other material handling equipment.

- Continuously demonstrated a high level of performance scheduling at the Executive level, including the facilitation of the fastest acquisition in firm history.- Simultaneously managed multiple calendars to coordinate demanding interview schedules; supporting Federal Advisory, Federal IT Audit, Management Consulting, and Transactions & Restructuring contracts.- Supported a Director-level division, recruiting direct-entry Partners and Principals.- Meticulously cataloged and managed candidate profiles within the internal applicant tracking database.- Designed onboarding toolkit to expedite the training and assimilation process for EHR Coordinator role.- Developed a comprehensive database of best practices to be utilized as a resource pertaining to internal relationship management.- Improved team efficiency; creating a comprehensive project scheduling report – increasingcommunication, tracking and accountability.- Received unanimous high praise regarding client relationship management.

- Implemented new systems to advance company-wide productivity through operations departmentevaluation and standard operating procedure development.- Led company in recruiting, training, and mentoring of staff, including professional development ofmanagement team.- Ensured adherence to industry standards and safety compliance. Effectively delegated labor to maximize efficiency.- Supervised the storage and catalog of warehouse inventory; processed shipment/receipt of rentals.- Responsible for route planning and navigation of deliveries; in conjunction with safe transportation of merchandise. Incorporated efficient backhauling practices whenever possible.

Director of MarketingTransaction ManagerAsst Loan Officer- Exceeded revenue goals for the lending group throughout tenure.- Led the team in comprehensive database management including the designing of the Customer Retention Program.- Innovated company public profile through e-Marketing including internet outreach, social mediamanagement, and website design, creation, and administration.- Designed and distributed print and electronic marketing material – flyers, brochures, newspaper ads,postcards, etc.- Public ambassador for lending team in multiple business networking avenues including local Chambers of Commerce, Business Networking International (BNI), and numerous Realtor & Title Company events.- Coordinated chief financial operations, including annual marketing budget and expense reporting.- Provided all team event planning services – including coordination of seminars with over 300 guests;Continued Education classes, workshops, breakfasts/brunches/luncheons, and Open Houses/BrokerOpens.

- Researched, developed and implemented a crisis communication plan (including relevant safetyprotocols) for 220,000-member international association.- Garnered media attention in large, competitive markets for 2 student-governed international leadershipconventions of over 12,000 members, directing the respective press rooms (Anaheim, and Orlando).- Created brand management tools distributed to over 220,000 members across 7,000 chapters in the US.- Designed promotional items for partnering organizations; including Wiley Publishing Inc. (Dummies©book series).- Conducted team trainings in Public Relations and Marketing strategies and tactics.- Conceptualized and produced promotion materials for national conventions held for more than 6,000 attendants.