Northeast Territory Manager. (Since July 2018)I Manage the 12 Northeastern states. WV, MD, DE, PA, NJ, CT, MA, RI, NY, VT, NH, ME, plus DC and Eastern Canada. I work with our customers to identify the best Industrial tire, Rubber Track, and or Wheels for their equipment and specific application. I create informational and training materials for both employees and customer. I compile data into usable formats to identify trends and for use in presentations.Manager (Owner) of The Spice and Tea Exchange of Chattanooga. TN. Manage team to give clients an un-paralleled experience and meet their needs. In addition to having multiple certifications in management, I have extensive computer, electronic, mechanical skills and knowledge from my years of training.Previously:Operations Manager. Leader of a Customer Support (Field Service) team, supporting a fast paced precision manufacturing environment. In addition to having multiple certifications in management, I have deep electronic | mechanical | optical understanding and knowledge from my years of technical training on capital equipment.From a business perspective, I collect, analyze, and present equipment performance data to my clients. I develop, execute on plans of action, and report on results through Excel data and PowerPoint presentations, including 7 Steps methodology. This is done through client meetings, either face to face or via Video Conferences.A listing of my core competencies includes:✔ Team Management✔ Client Interfacing ✔ Inventory Control ✔Team Trainer✔ Risk Management✔ Compliance Management ✔ Change & Issue ManagementPlease contact me at michael.tobin1028@gmail.com TECHNICAL SKILLS:Corporate Certifications: - Field Service Manager Training - Protecting Customer Sensitive Information- Managing within the law- Maximizing Customer ExperiencePlatforms | programs utilized:Windows (7,8,10)MS: Office (Outlook, Excel, Power Point, Word, Publisher)SAP: CRM, HANA, Lumira