Michael Tran Email & Phone Number

Greater New York City Area

Miami/Fort Lauderdale Area

Route Planning & Allocation Cost ManagementQuality Performance Monitoring Network Optimization & DesignVendor Relations & Negotiations KPI MeasurementsAir Cargo Compliance & Regulations Financial Planning & Profit AnalysisData Modeling and Cost SimulationsTransportation Strategy

Miami/Fort Lauderdale Area

• Created a routing optimization tool to select optimal and efficient route among multiple vendors for 250+ countries across 4 different products.• Run multi-dimensional cost scenarios and what if analysis to determine areas where cost savings and service improvements can be realized. • Work closely with cross functional teams including senior lane managers, outsourced local delivery agent managers, customer service, finance, marketing and quality management to insure customer satisfaction and retention of e-commerce customers.• Maintains 2nd level performance analytics for end to end supply chain stake holders.• Deliver weekly XB delivery performance report to multiple C level executives including Sales, Finance and Operations• Built real-time quality monitoring system that is broadcasted on 2 50” displays in the office.• Work on cross functional activities by taking the lead on working with Commercial Pricing department on 2015 rate case by providing all XB network costs per origin terminal, product, destination for multiple weights and formats. • Managing the rework of our Canada business based in the Toronto area.

• Maintain/own routing and distribution master data in multi-dimension data warehouse for cross border e-commerce operations.• Project manager of cross border profitability model with a milestone gross margin improvement from this model.• Forecast and calculate monthly vendor estimates of ~$3.5mil with a variance between estimates and actual of $50k based off of data in proprietary tracking software. • Cross functional liaison between IT (Business Analytics) and Business providing support to both teams for QC and Distribution Network Optimization.• Work on site with terminal managers and field engineers to optimize productivity and efficiency.• Develop, present, introduce and manage scalable SOPs form North American processing centers to support B2C small parcel (up to 66 lbs.) throughput of over 150,000 parcels per day.• Analyze routing, 3PL and direct vendor cost simulations to determine optimal routing setup and interpret the analysis to effective supply chain management communications and support.• Stay up to date on global cross border trade ecommerce commodity restrictions such as FOB values and prohibited goods, country de minimus and emerging free trade zones.

• Audit and review over $7 million per month direct cross border trade costs and present analysis to cross functional Business, Auditing and Finance teams including CFO, COO and Director of Accounting for America’s Business Unit.• Create rate validation tools and optimize audit processes resulting in a reduction of 20% variance between estimate to actual cost reporting)• Create the direct cost report using figures and adjustments in SAP.• Encourage and promote honest and direct communications between external and inter-company vendors to improve billing accuracy.• Prepare and analyze monthly vendor accrual for cross functional team presentation and review. • Analyze daily reporting to identify trends, unusual transactions and proactively request explanation and review from Business and Product teams prior to reporting period maturity and close out.• Work with Operations Department as directed by Director of Financial Planning and SVP of Operations on special assignments such as multi-million dollar variance of actual to reported cost for cross border customs clearance costs.• Reconcile volume and costs multiple proprietary operations (SQL base program) and financial systems (SAP) by obtaining raw data and creating ad-hoc analytic simulations using MS office.

San Diego, Ca

• Manage daily warehouse issues by working closely with 3PLs to keep operations efficient.• Prepare presentations, management reports and KPI calculations on a weekly basis.• Work closely with freight carriers to discuss issues, pricing negotiations, operations, etc… • Ensure inventory accuracy by coordinating WMS with distribution centers and monitoring of EDI as well as other manual inventory and adjustment processes.• Come up with operational solutions to increase productivity and lead times.• Analyzing shipping invoice data to verify correct charges.• Transportation cost simulations to determine best carrier candidates and negotiating freight costs• Working extensively with SAP WMS and proprietary TMS software to collect data, track shipments and optimize load processing.• Understand customs and brokerage charges for each territory and brainstorm cost saving solutions to increase profits.• Warehouse audits every 3 months and physical inventory every 6 months.• Working with account executives to answer customer questions about inventory, packing, freight, etc…

Education record

Bachelor Of Arts (Ba), International Business

Activities and Societies: Japanese Student Association Asian-Pacific Student Association International Business MajorsStudied abroad.