Mikko Leinonen

Mikko Leinonen Email and Phone Number

Chief Executive Officer @ AtoZ Oy
Tampere, FI
Mikko Leinonen's Location
Tampere Metropolitan Area, Finland
About Mikko Leinonen

A "co-leader" with a passion for business, people and sports. CEO @ AtoZ ltd.Recruiting software professionals to join our amazing community! If you feel like you could be one of us, let's hook up 😊Please check our careers page for open opportunities: https://ura.myatoz.fi/#/Feel free to also contact me if you have needs regarding digital service or product development. Or we can just switch ideas about CX management or knowledge driven leadership. Or just about anything else we might have in common 😊Sports enthusiastic and former alpine skier.Keywords: software development, software testing, digital, customer experience, customer care, process development, director, customer service, BI, executive, knowledge, service design, market research, business development, sales, marketing, CEO, CX, CS, CSAT, EX, NPS, ITIL, IoT, AI

Mikko Leinonen's Current Company Details
AtoZ Oy

Atoz Oy

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Chief Executive Officer
Tampere, FI
Website:
atoz.fi
Employees:
27
Mikko Leinonen Work Experience Details
  • Atoz Oy
    Chief Executive Officer
    Atoz Oy
    Tampere, Fi
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  • Atoz Oy
    Board Member
    Atoz Oy May 2022 - Present
    Finland
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  • Atoz Oy
    Chief Executive Officer
    Atoz Oy Jan 2021 - Present
    Finland
    Founded in 2017, AtoZ is a on a mission to create a better digital future for like-minded companies who care for sustainability. Exploiting energy efficient development methods, AtoZ provides IT consulting and tailored software development services with over 1000 years of IT-sector experience.My role is to enable the mission.
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  • Leimikon Oy
    Chairman Of The Board
    Leimikon Oy Apr 2021 - Present
    Tampere, Pirkanmaa, Finland
    Entrepreneur providing management consulting services
  • Opuscapita
    Head Of Customer Experience
    Opuscapita Nov 2019 - Dec 2020
    Tampere Area, Finland
    Leading OpusCapita employees to deliver outstanding customer experience-Member of Transformation and operations LT, S&M LT and Customer service LT-Customer care flow process development ownership-Complaint handling and Customer Service Portal process ownership-CX data and VoC ownership from analysis to corrective actions and strategic change-Interim manager for customer service Finland (March 2020-July 2020)-Customer categorization development and ownershipEscalation point to CSMs
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  • Innolink Group
    Project Manager
    Innolink Group Mar 2014 - Jun 2019
    Tampere Area, Finland
    In this position I was responsible for sales, execution and consultation of various knowledge led client projects including but not limited to CX, sales, brand and EX. ~150 knowledge based business development projects-Outstanding customer satisfaction-Dozens of workshops and utilization plans-Broad networks (both private and public sector)-Team leader
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  • Innolink Group
    Sales Coordinator
    Innolink Group Mar 2014 - Oct 2015
    Tampere
    Responsible for internal sales development and cross-over functions of subsidiariesof Innolink Group Ltd. Reporting directly to the group CEO.The subsidiaries of Innolink Grop were:Innolink Staff (formerly Stafflink) (Staffing agency)Innolink Agency (formerly Mainoskenttä) (Ad agency)Innolink Research (Market research)
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  • Huippupaikat Oy
    Skiing Instructor
    Huippupaikat Oy Dec 2004 - Apr 2017
    Nilsiä
    Part time skiing instructor and event organizer at ski resort Tahko.
  • Savonia University Of Applied Sciences
    Research Assistant
    Savonia University Of Applied Sciences Feb 2012 - Apr 2012
    Kuopio, Finland
    Conducting research for several projects administrated by Savonia University of Applied Sciences. The key projects were KYKY and Service Design in Tourism.
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  • Alpine Skier
    Professional Athlete
    Alpine Skier May 2006 - Apr 2009
    Member of the Finnish Europa Cup team pursuing to become the best alpine skier in the world. Had to retire my sports career due to back problems.

Mikko Leinonen Education Details

Frequently Asked Questions about Mikko Leinonen

What company does Mikko Leinonen work for?

Mikko Leinonen works for Atoz Oy

What is Mikko Leinonen's role at the current company?

Mikko Leinonen's current role is Chief Executive Officer.

What schools did Mikko Leinonen attend?

Mikko Leinonen attended Oxford Brookes University, Savonia University Of Applied Sciences, Donetsk National Technical University, Shanghai Normal University, Nilsiä Upper Secondary High School (Lukio).

Who are Mikko Leinonen's colleagues?

Mikko Leinonen's colleagues are Jari Korhonen, Iiris Sarpiokoski, Patrik Forsman, Janne Katila, Simo Wideman, Janne Pirinen, Marko Karttunen.

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