Milan Epps Email & Phone Number
Who is Milan Epps? Overview
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Milan Epps is listed as Systems Administrator IV at JT4, a company with 1648 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Milan Epps.
Milan Epps previously worked as Technical Support Manager at Goguardian and Technical Content Specialist at Goguardian. Milan Epps holds Penetration Testing from Zero To Mastery Academy.
Email format at JT4
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About Milan Epps
My passion is providing solutions through technology and creating an outstanding experience that builds trust and rapport with customers and businesses. I am a cybersecurity professional with over 8 years of technical support and management skills in small, mid-sized, and enterprise-level companies (particularly SaaS environments). My current learning focuses are in AWS cloud solutions, Python, and Linux.
Milan Epps's current company
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Milan Epps work experience
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Technical Support Manager
Current Assisted in the recruiting process for new tech support specialists and tech managers. Developed and led training for new tech support members on the usage of technical tools including Zendesk, SQL, SalesForce, Google Slides, Google Sheets, and technical tools used to impersonate users and “ghost” into their accounts to assist. Developed weekly.
Technical Content Specialist
Produced clear and concise documentation for internal and customer-facing product help center and providedregular updates to coincide with feature updates and new iterations. Streamlined search functionality and tagging to create a more accurate and efficient document-searchingexperience. Collaborated with UX and product teams to gather technical.
Technical Support Specialist
Provided tier 1 technical support to current and prospective customers through chat (up to 3 concurrent livechats), video calls, email, and phone. Triaged internal and external support requests to provide optimal support based on severity in a timelymanner. Reported incidents of downtime in a timely manner. Deployed Chrome-based extensions within a.
Game Developer
Self-taught basic and intermediate C# game programming concepts and code application. Conceptualized game ideas and art style. Integrated different plug-ins to enhance user experience and overall gameplay. Designed and implemented core game mechanics using Unity game engine and C# programming language. Illustrated game sprites and background art..
Colleagues at JT4
Other employees you can reach at jt3.com. View company contacts for 1648 employees →
Lynette Pavlicek
Colleague at Jt4
Edwards, California, United States, United States
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RM
Rachel Mathew
Colleague at Jt4
United States, United States
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JS
Joseph Saldivar
Colleague at Jt4
Hesperia, California, United States, United States
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TP
Todd Peterson
Colleague at Jt4
Las Vegas Metropolitan Area, United States
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EJ
Eric Jackson
Colleague at Jt4
North Las Vegas, Nevada, United States, United States
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JM
Joseph Martin
Colleague at Jt4
Las Vegas Metropolitan Area, United States
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BW
Brian Woods
Colleague at Jt4
Las Vegas, Nevada, United States, United States
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SH
Stephen Hourihan
Colleague at Jt4
Colorado Springs, Colorado, United States, United States
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MP
Michael Pawling
Colleague at Jt4
Pahrump, Nevada, United States, United States
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BD
Brittany Deschaine
Colleague at Jt4
Edwards, California, United States, United States
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Milan Epps education
Penetration Testing
Bachelor Of Arts - Ba, Kinesiology And Exercise Science
Frequently asked questions about Milan Epps
Quick answers generated from the profile data available on this page.
What company does Milan Epps work for?
Milan Epps works for JT4.
What is Milan Epps's role at JT4?
Milan Epps is listed as Systems Administrator IV at JT4.
Where is Milan Epps based?
Milan Epps is based in Austin, Texas Metropolitan Area, United States while working with JT4.
What companies has Milan Epps worked for?
Milan Epps has worked for Jt4, Goguardian, and Ec=M2, Llc.
Who are Milan Epps's colleagues at JT4?
Milan Epps's colleagues at JT4 include Lynette Pavlicek, Rachel Mathew, Joseph Saldivar, Todd Peterson, and Eric Jackson.
How can I contact Milan Epps?
You can use AeroLeads to view verified contact signals for Milan Epps at JT4, including work email, phone, and LinkedIn data when available.
What schools did Milan Epps attend?
Milan Epps holds Penetration Testing from Zero To Mastery Academy.
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