Marko Milic
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Marko Milic Email & Phone Number

Appointment Center Manager at ShowingTime part of Zillow Group at Zillow
Location: Belgrade, Serbia, Serbia 9 work roles 1 school
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Current company
Role
Appointment Center Manager at ShowingTime part of Zillow Group
Location
Belgrade, Serbia, Serbia
Company size

Who is Marko Milic? Overview

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Quick answer

Marko Milic is listed as Appointment Center Manager at ShowingTime part of Zillow Group at Zillow, a company with 6314 employees, based in Belgrade, Serbia, Serbia. AeroLeads shows a matched LinkedIn profile for Marko Milic.

Marko Milic previously worked as Appointment Center Manager at Zillow and Branch Manager at Showingtime. Marko Milic holds Bachelor'S Degree, Project Management from Fakultet Za Projektni I Inovacioni Menadžment.

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Zillow

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Profile bio

About Marko Milic

Experienced professional in various fields within the IT sector and team management (operations, support, management & sales) in international companies focused on foreign markets.

Listed skills include Technical Support, Sales And Marketing, Customer Service, Microsoft Office, and 35 others.

Current workplace

Marko Milic's current company

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Zillow
Zillow
Appointment Center Manager at ShowingTime part of Zillow Group
seattle, washington, united states
Website
Employees
6314
AeroLeads page
9 roles

Marko Milic work experience

A career timeline built from the work history available for this profile.

Appointment Center Manager

Current

Belgrade, Serbia

Nov 2022 - Present

Branch Manager

- Maintaining constant communication with management and staff to ensure proper operations of the organization- Supervision of team of 150+ Showing Specialists with Serbian Call Center- Recruitment, reporting and quality control- Overseeing contracts and paperwork creation, preparation of payroll- Forecasting and capacity planning

Jan 2022 - Nov 2022

Junior Manager

Serbia

- Supervision of team of up to 150 Showing Specialists with Serbian Call Center- Overall communication hub, recruitment, reporting and quality control- Handling contracts and paperwork, preparation of payroll, forecasting and capacity planning- Preparation and deployment of software and hardware for specialists, training supervision

Jun 2020 - Jan 2022

Account Manager

Belgrade

- Introducing clients to working platform and their training on it- Market analysis- Account Management- Educational sessions- Creation of daily and monthly reports

Jan 2019 - May 2020

Account Executive

Serbia

- Preforming duties of the account executive- Market research- Targeting and acquisition of new clients- Performing demo presentations of software- Onboarding new clients- Retention of existing clients- Maintaining client database in Salesforce- Creation of manuals and introducing procedures- Working in Sales Force, SQL and Twilio platform

Jul 2017 - Oct 2018

Wi-Fi Specialist Level 2

Serbia

- Technical support role for iPad POS (software, hardware, mobile app, server support and network support focused on Wi-Fi and general on site networking support) with strong focus on customer service- Cooperation on software development with QA and Development team. - Writing technical documentation, training and coaching plans, user and engineering.

Feb 2016 - Jul 2017

Intelligent Dispatch Service Planner

Serbia

- Proactive planning and allocation of work orders within the assigned territory in USA- Planning, prioritizing and monitoring active requests- Managing customers escalations and providing service- Responding to service requests within SLA- Working in Oracle based applications

Jul 2015 - Feb 2016

Project Manager

Jp Direkcija Za Izgradnju

Serbia

-planning and supervision -organization of work-managing construction workers and their duties

Aug 2014 - Dec 2014

Training Manager / Mentor

Serbia

-leader and trainer of a team of insurance advisors-creating schedules and planing their activities-soft skills development-provided specialized guidance and advice for investment in various insurance fields

Nov 2011 - Oct 2012
Team & coworkers

Colleagues at Zillow

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1 education record

Marko Milic education

  • Fakultet Za Projektni I Inovacioni Menadžment
    Fakultet Za Projektni I Inovacioni Menadžment
    Project Management
FAQ

Frequently asked questions about Marko Milic

Quick answers generated from the profile data available on this page.

What company does Marko Milic work for?

Marko Milic works for Zillow.

What is Marko Milic's role at Zillow?

Marko Milic is listed as Appointment Center Manager at ShowingTime part of Zillow Group at Zillow.

Where is Marko Milic based?

Marko Milic is based in Belgrade, Serbia, Serbia while working with Zillow.

What companies has Marko Milic worked for?

Marko Milic has worked for Zillow, Showingtime, Silver Bell Group, Salon And Spa Ultimate, and Mera.

Who are Marko Milic's colleagues at Zillow?

Marko Milic's colleagues at Zillow include Omer Serif Sasmaz, Faye Auayang, Timothy Kline, Mba, Pmp, Jordyn Dumont (Lee), and Kestrel Lemen.

How can I contact Marko Milic?

You can use AeroLeads to view verified contact signals for Marko Milic at Zillow, including work email, phone, and LinkedIn data when available.

What schools did Marko Milic attend?

Marko Milic holds Bachelor'S Degree, Project Management from Fakultet Za Projektni I Inovacioni Menadžment.

What skills is Marko Milic known for?

Marko Milic is listed with skills including Technical Support, Sales And Marketing, Customer Service, Microsoft Office, Troubleshooting, Project Management, Networking, and English.

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