Lynn M. Email & Phone Number

Atlanta, Georgia, United States

Maintain focus on students for all enrollment initiatives associated with student information systems. Work with agencies and personnel at the State and Federal level to ensure institutional compliance. Coordinate and provide training and other appropriate opportunities to ensure improved efficiency and accuracy of processing student records to meet State and Federal guidelines. Work collaboratively with University System of Georgia (USG) offices to improve efficiency in student information management, technical and business processes, and data collection. Work collaboratively with USG Internal Audits, Fiscal Affairs, ITS and Strategic Planning to develop initiatives and projects to ensure accurate student record processing and to minimize campus registration, student records, financial aid and admissions errors. Facilitate student information system business practice standardization as implemented by the USG and Board of Regents (BOR). Plan and implement communication strategies to ensure engagement and compliance with BOR and USG policies and procedures. Provide timely analysis and information to system office administrators, the BOR, legislators, and others for data driven decision making and enrollment management processes. Work with teams throughout the USG to implement enrollment best practices. Maintain a consistent, high quality, student-focused orientation when developing and supporting services for both internal and external users.

Lawrenceville, Georgia

Chief data steward for the Office of Enrollment Management at Georgia Gwinnett College. Responsible for overseeing and maintaining a robust portfolio of software, including Ellucian’s Banner Enterprise System, Recruit, Banner Document Management (BDM), Degree Works, as well as TouchNet. Collaborates with campus and University System of Georgia/Information Technology Services (USG ITS) resources to ensure seamless integration between systems. Plans and coordinates the scheduling, testing, and certification of enrollment management-related system upgrades and patches while working closely with other units on campus. Responsible for identification of potential enrollment management system/data policies. Manages a portfolio of tools for delivery and maintenance of strategic reports and ad-hoc data requests. Manages access to enrollment management student data in compliance with Georgia Board of Regents and institution policies. Works closely with all Enrollment Management units to identify and recommend technology to improve and enhance operations. Develops and delivers training to campus constituents to enhance the end-user experience and to achieve maximum use of enrollment management related systems. Provides project leadership for major upgrades and new technology implementations.

Athens, Ga

Professional position involving project and end user support of student services information systems within a group of Business Analysts. Responsible for ensuring that service goals and objectives are accomplished within prescribed time parameters, within budget, while taking a holistic approach to the integration of the applications. Position involves production and project support as well as planning activities that are aligned with strategic and operational improvements and initiatives. Requires the ability to interpret and respond to user problems related to information systems and perform project task assignments. Required to work closely with technical and managerial staff to develop and improve support procedures and ensure specific project goals are accomplished as a team. The employee initiates and owns project improvement initiatives, production support, and project related tasks within their functional area of expertise.

Greater Atlanta Area

Manage technology projects and services provided by the Registrar’s Office and provide general technology support for the Registrar’s Office, supervise staff, act as liaison with information and enterprise technology offices and other units on campus, and maintain project plans for current and future years. Participate in the SALC process related to acquiring emerging technology. Oversee development and implementation of functional and technical documentation for processes in the office; oversee effective application of academic rules and regulations as well as Board of Regents requirements, and applicable Federal and State laws. Oversee development and implementation of business process improvements and lead discovery efforts in the process of setting technology plans each year. Provide training for other staff in the office.

Athens, Georgia Area

Professional position involving project and end user support of student services information systems within a group of Business Analysts. Responsible for ensuring that service goals and objectives are accomplished within prescribed time parameters, within budget, while taking a holistic approach to the integration of the applications. Position involves production and project support as well as planning activities that are aligned with strategic and operational improvements and initiatives. Requires the ability to interpret and respond to user problems related to information systems and perform project task assignments. Required to work closely with technical and managerial staff to develop and improve support procedures and ensure specific project goals are accomplished as a team. The employee initiates and owns project improvement initiatives, production support, and project related tasks within their functional area of expertise.

Lawrenceville, Ga

Manage the transcript evaluation process, including interacting with students, faculty, and staff to resolve articulation and degree evaluation issues. Manage and maintain accurate articulation records. Serve as the Registrar’s Office representative on the college-wide Mentoring Committee. Conduct faculty and staff training sessions related to the use of new degree evaluation/management tools. Implementation and continued maintenance of GATRACS project. Design and implementation of DegreeWorks, including initial script creation, review, program compliance, and planner template design.

Managed student services, including registration, financial aid, business office, student activities, and on and off-campus events. Attended community related events and recruiting events as needed. Managed day-to-day operations of one-stop shop, including fiscal resources, operation and maintenance of facilities, and management of student worker/graduate assistant work program and budget.

Student Services Assistant - Managed student services, including admissions, registration, financial aid, business office, student activities, and on-campus events, in conjunction with the appropriate office at a main campus. Office Manager, Undergraduate Admissions - Managed student worker staff, departmental budget, daily workflow, purchasing, data entry, inventory, and files. Assisted with event planning, recruiting activities, student activities, and publication design. Managed and created reports using SQL based student system and other SIS reporting software.Accounts Payable - Managed all functions of accounts payable, including data entry and processing of invoices, purchase order preparation, payment issuance, credit card reconciliation, audit preparation, 1099 preparation, expense report reconciliation, and other accounting functions.

Master Of Science (M.S.), Information Technology

Bachelor Of Arts (Ba), Psychology