Michelle Miller Email & Phone Number

Seattle, Washington, United States

Returned to The Spur Group, now Spur Reply, to elevate and run the learning and development for the firm.

After 10 years with The Spur Group, stepped back to explore additional career aspirations and objectives.• Contracted back with The Spur Group and directly with former clients to ensure the success of their respective businesses as I transitioned from the firm• Mediated 2 contract disputes resulting in amicable settlements for involved parties • Worked with Executive Coach to identify career objectives and hone professional strengths• Spent quality time with family and friends;… Show more After 10 years with The Spur Group, stepped back to explore additional career aspirations and objectives.• Contracted back with The Spur Group and directly with former clients to ensure the success of their respective businesses as I transitioned from the firm• Mediated 2 contract disputes resulting in amicable settlements for involved parties • Worked with Executive Coach to identify career objectives and hone professional strengths• Spent quality time with family and friends; traveled around the mid-west and west coast Show less

Redmond, Wa

The Spur Group is a mid-size management consulting firm specializing in strategy development and execution for global technology companies.Managed 50+ engagements and a team of 40+ consultants on projects involving brand positioning, strategy development, operational efficiency, change management, project and program management, and corporate communications for sales and marketing organizations.• Developed GTM strategy targeting retail and finance industry customers for prominent… Show more The Spur Group is a mid-size management consulting firm specializing in strategy development and execution for global technology companies.Managed 50+ engagements and a team of 40+ consultants on projects involving brand positioning, strategy development, operational efficiency, change management, project and program management, and corporate communications for sales and marketing organizations.• Developed GTM strategy targeting retail and finance industry customers for prominent cloud and business software company; scope of work included landing the brand message internally, with analysts, and with customers• Created online marketplace approach and Board of Directors buy-in process for fortune 50 technology company• Designed monetization strategy and operational process for key product segment at leading software company; improving executive decision making and reducing time-to market from 8 months to 4 monthsDeveloped firm marketing materials, including website content, offering guides, case studies, and blog articles. Show less

Redmond, Wa

The Spur Group is a mid-size management consulting firm specializing in strategy development and execution for global technology companies.Managed over 10+ engagements and teams of 20+ reports on projects involving strategy, content development, event planning, public relations, program design and implementation, and reporting.• Revamped partner strategy for leading network storage company, using data to identify the behaviors of top-performing partners and implementing a new… Show more The Spur Group is a mid-size management consulting firm specializing in strategy development and execution for global technology companies.Managed over 10+ engagements and teams of 20+ reports on projects involving strategy, content development, event planning, public relations, program design and implementation, and reporting.• Revamped partner strategy for leading network storage company, using data to identify the behaviors of top-performing partners and implementing a new incentive structure centered on desired behaviors; delivered 20% YOY increase in partner sales • Led team of 8 to produce a 25-piece suite of sales collateral in 2 months to enable 20,000+ sellers and 40,000+ external partners on client’s cloud security product portfolio• Designed and implemented holistic marketing strategy - growing revenue target from $8M to $38M in 5 weeks, after 11 months of under performance• Developed communication materials for client’s presence at 2016 Hannover Messe trade show - resulted in 33% more social media mentions and 25% more press than 2015, with 73% of press deemed positive and on-brand; generated $125M in pipeline• Built countless messaging narratives, “how to sell” and BDM decks, positioning guides, infographics, at-a-glances, and videos-on-demand targeted to sales teams, external partners, B2B customers, and B2C end-usersLeader in firm’s HR function area, responsible for Compliance and Training Program• Developed 3, 3-day role trainings for Spur Senior Consultants, Managers, and Senior Managers • Worked with outside legal counsel to ensure firm compliance with state and federal laws Show less

Redmond, Wa

The Spur Group is a mid-size management consulting firm specializing in strategy development and execution for global technology companies.As a Senior Consultant, project managed 10+ engagements involving change management, communications strategy, content development, and program design and implementation.• Designed monthly newsletter for Senior Director aimed at increasing stakeholder alignment; established Newsletter framework and editorial calendar, and handled execution for 6… Show more The Spur Group is a mid-size management consulting firm specializing in strategy development and execution for global technology companies.As a Senior Consultant, project managed 10+ engagements involving change management, communications strategy, content development, and program design and implementation.• Designed monthly newsletter for Senior Director aimed at increasing stakeholder alignment; established Newsletter framework and editorial calendar, and handled execution for 6 months - client noted significant increase in stakeholder engagement and support due to Newsletter publication• Managed redesign of service offering by developing detailed but flexible project plan that defined workstream objectives, team deliverables, and communication cadence - resulted in an offering aligned with business objectives• Created all-up communications plan for GM by establishing a rationalized messaging strategy targeted to key audiences - plan continues to be used by team 3-years later Show less

Redmond, Wa

Touch Worldwide is a consulting agency specializing in strategy and marketing support, operating in offices around the world.Project managed 7 engagements involving speech writing, content development, and event management.• Developed 80-page onboarding guide for executive team at client's new $10B acquisition by working with 30+ executive SMEs at parent company - clients found so valuable they expanded usage to all new venture acquisitions • Produced presentation and script… Show more Touch Worldwide is a consulting agency specializing in strategy and marketing support, operating in offices around the world.Project managed 7 engagements involving speech writing, content development, and event management.• Developed 80-page onboarding guide for executive team at client's new $10B acquisition by working with 30+ executive SMEs at parent company - clients found so valuable they expanded usage to all new venture acquisitions • Produced presentation and script content for client’s 4-day sales summit events in Barcelona, Phoenix, and Hong Kong• Provided project management support for clients fiscal year planning, including managing 5 workstreams and 3 multi-day offsites• Designed process by which business group received, logged, and responded to customer complaints - received unsolicited positive feedback on the new process from internal stakeholders and customers Show less

Olympia, Washington

The Thurston County Prosecutor's Office represents Washington State in criminal matters involving Thurston County. Rule 9 Certified Law Clerk - District Court | May 2009 to August 2009Received Rule 9 certification granting full prosecuting attorney privileges and obligations. Handled District Court misdemeanor and gross-misdemeanor cases.• More than 350 hours on the record handling arraignments, pre-trial conferences, and sentencing hearings• Researched, authored, and argued… Show more The Thurston County Prosecutor's Office represents Washington State in criminal matters involving Thurston County. Rule 9 Certified Law Clerk - District Court | May 2009 to August 2009Received Rule 9 certification granting full prosecuting attorney privileges and obligations. Handled District Court misdemeanor and gross-misdemeanor cases.• More than 350 hours on the record handling arraignments, pre-trial conferences, and sentencing hearings• Researched, authored, and argued nine evidentiary motions - 100% success rate• Litigated 7 jury trials including managing pre-trial preparations, voir dire, opening and closing arguments and witness testimony - 70% success rateLaw Clerk - Juvenile Court | May 2008 to August 2008Assisted Prosecutor's in Juvenile Court on courtroom preparations and proceedings.• Nearly 200 hours of in-court experience • Researched and authored 4 motions on varying criminal procedures Show less

Seattle, Washington

The Nordstrom Social Responsibility department managed labor and environmental standards in Nordstrom manufacturing facilities.Responsible for onboarding new manufacturers, managing department budget, and supporting training events.• Supported 30 person steering committee, representing 4 function areas, in developing Nordstrom's long-term CSR strategy and execution plans• Developed and managed process for onboarding 50+ new manufacturers to the Nordstrom Social Responsibility… Show more The Nordstrom Social Responsibility department managed labor and environmental standards in Nordstrom manufacturing facilities.Responsible for onboarding new manufacturers, managing department budget, and supporting training events.• Supported 30 person steering committee, representing 4 function areas, in developing Nordstrom's long-term CSR strategy and execution plans• Developed and managed process for onboarding 50+ new manufacturers to the Nordstrom Social Responsibility Program• Interacted regularly with peer companies, non-governmental agencies (NGOs), and manufacturers all over the world to clearly communicate goals and facilitate collaboration • Received Employee of the Quarter for managing 3-day conference in Hong Kong for suppliers and 3rd party auditors across APAC Show less

Juris Doctor (J.D.), Law

Activities and Societies: Vis International Commercial Arbitration Moot (President); La Raza (Treasurer); Womens Law Caucus Studies.

Bachelor'S Degree, Political Science & International Studies

Spent semesters abroad in London, England and Quito, Ecuador. Worked as Resident Advisor from 2002-2004. Built a residential community.