Mimi Hoffman Email and Phone Number

• Developed and manages a women’s entrepreneurship program to empower refugee women on a path to self-sufficiency by launching their own businesses.• Supports refugee women as they navigate U.S. culture and financial independence while reaffirming their ability to pursue opportunity. • Empowers clients through personalized career coaching to provide strategic career advice and support, resulting in increased career satisfaction. • Co-leads career advancement workshops for job seekers to build confidence, transition career paths, craft compelling resumes, develop effective interview skills, and promote meaningful job placements.

• Utilized excellent interpersonal communication to create an elevated and hospitable experience.• Implemented sales strategies to increase average sale per guest by $12 within two months of employment.• Coordinated special events of 200+ people by collaborating with event hosts to create the desired experience through environment, service, menu, location, and decorations.

• Resolved customer concerns maintaining a high level of professionalism and empathy.• Curated cafe setting including decor, music, signage, and displays to create a warm and welcomingenvironment, promote efficiency, and meet cafe brand goals.• Operated multiple software systems to maintain sales and budgeting files, calculate and order inventory, and create staff schedules.

• Screened applications, conducted background and credit checks, and prepared leases in compliance with Fair Housing regulations.• Provided administrative support to real estate agents and property managers, including draftingcorrespondence, scheduling meetings, and maintaining office supplies inventory.• Answered high-volume, multi-line telephone, communicating with residents, vendors, and potentialresidents or directing the caller to the appropriate staff member.