Mimi Mendes De Leon Email & Phone Number

Greater New York City Area

-Maintain, schedule, and coordinate with students and faculty in order to set up exam accommodations for 9,000+ exams annually while maintaining accurate and detailed exam logs in a fast paced, changing environment; collaborate with faculty and university administrators on accommodation issues and exam administration errors.-Spearhead the development of a new exam proctor onboarding and supervision program including online and practical training components. Manage this program for 120+ part time staff.-Consult with department faculty and staff in the development, implementation, and enhancements of procedures, forms, and materials to streamline the exam processes and create more accessible services. -Create, maintain, and track student records in electronic database, generate reports from electronic database for accommodation usage, and aggregate student data and payroll reports.-Manage special projects assigned by Director including coordination of deferred exams, oversight of summer session note-taking staff, compiling office data and analytics, and conducting research on nationwide university exam policy.

New York, New York

-Responsible for the management of 9,000+ unique exams annually including monitoring exams and responding to exam issues while maintaining accessibility standards.-Recruited, trained, and supervised 90+ exam proctors, readers, scribes, and graduate assistants.-Designed new policy and procedures with staff to address 22% annually growth in exam volume. -Managed confidential and sensitive educational, medical and disability records in a manner consistent with Federal laws and best practices. -Assisted students in registration process; including providing information, consultation, and monitoring status of accommodation requests.-Supported the Assistive Technology Specialist to convert printed materials to electronic format for students and staff with visual disabilities.

-Directed all communications with 1,000+ prospective applicants including campus tours, on-campus and off-campus recruitment events, college fairs, and email and phone contact.-Assisted with the transition to Salesforce as the primary recruitment platform in order to create a more efficient and effective recruitment strategy. -Oversaw a 24% increase in enrollment from the 2015-2016 academic year (AY) to the 2016-2017 AY. -Supervised 5 campus tour guides and organized 120+ campus tours as well as 5 on-campus recruitment events. -Sourced and edited content for the prospective applicant webpage (unionseminary.nyc) and ran all recruitment social media.

Master'S Degree, Systematic Theology

Activities and Societies: -Student Activities Coordinator -Executive Committee for the Student Senate

Bachelor Of The Arts, Doubler Major In Creative Writing And Religious Studies

Activities and Societies: DCA: New Beginnings, 91.1 FM WDUB, and Delta GammaGraduated magna cum laude as a member of Pi Beta Kappa.

Education record