Helping to identify issues in the SRP system, Salesforce, that hinder agents from using it appropriately. Evaluating the outcome of each test cycle to see whether or not the bug has been fixed. Helped to create a better end user product for Hilton.

• Remote reservations, cancellations, modifications, problem solving and de-escalation• Salesforce testing team, scanario research and review, employee training• Multiple awards for Service achievements

• Establish, manage and maintain supply levels for sales force • Planning and Forecasting analysis• Project Supply Management for all new customer rollouts and ongoing retail inventory projects• Purchases materials, parts and supplies following established purchasing policies and procedures and optimizes price, delivery, and terms. • Navision / ERP system. • Onboarding for all new customer accounts • Coordinator between Sales, Design, Suppliers, Warehouse and Logistics• Online account setups for E- Comm business • Description and key word research• Manage sku setup, image upload, pricing, discontinued items, promotions, seasonal items, multiple brands and trouble shooting. Chinese NY deadlines.• Administrator for all new virtual accounts • Excel reporting on daily basis to send reports to customers for planning and forecasting purposes and sell-thru data. Used v-lookup tables and data manipulation on a daily basis.• Million dollar accounts- Amazon, Champs and Nordstrom, traveled as needed.

Coca Cola Supply Chain management of marketing materials. Lost shipment tracking as well as billing issues.

Product ordering and trend analysis, receiving product, working with rejections and defective product returns, invoicing, stock number maintenance, debit memo balancing, new hire training, cross training

Processing purchase orders, answering customer inquiries, sales support, troubleshooting, new hire training

Covering Shift Lead duties, managing 2-3 people, completing daily and weekly costing reports, data analysis, research and inventory reportsTeam Safety Instructor-complete safety trainings and create Safety Power Point presentationsHandled day to day operational supply control of the SAMS-IE system for the Mine Route Clearance Vehicle (MRCV) refurbishment project including: receiving repair parts requests; processing repair parts requests; monitoring status of repair parts; ensuring proper cataloging and distribution of incoming partsProcessing turn-ins of repairable components for evacuation; generating production reports for government and prime, as required, tracked all man hours and completed data entry for new hiresReceived forklift certificationWarehousing, delivered materials to trucks as needed or stored as required

Have working knowledge of the Department of Defense (DOD) Standard Depot Systems and ability to cleanse and/or prepare existing data for migration to the Logistics Modernization Program (LMP)Conduct analysis in support of inventory management activitiesProvide scans/queries/analysis spreadsheet and report productionSAP/LMP, Material Resource Planning/Supply Chain Management, SDS & Fed Log experience including checking, editing and building Bill of Materials (BOM’s), Material Masters and Mortality Files

Every-day functions included: report production, proofs, marking general ledger accounts for clearing, data entry, pulling and critiquing internal/external reportsCross training on every other job function in my department in order to learn technical processes, and also provided overflow/sick or vacation coverage. Also, online product training

Customer Service, making reservations, transporting foreign student workers to various locations, worked for one season as a lift operator

Coordinated all onboarding of new hires and supply orders C level calendar management and travel arrangements to include prioritizing conflicting agendasComposed and prepared correspondence including templates for rental agreements, billing, invoicing and rental payments for all properties, scheduled work orders and appointment follow-upsEvent planning and powerpoint presentations for financial reporting and educational purposes