Project management and operations coordination for national real estate firm (The Erin Krueger Team) focused on investment and portfolio development projects. Projects included technical automation, web integration, website development, increasing brand awareness, expanding market reach, and streamlining workflow management. Successfully managed all financial tracking and payments for 300+ transactions per year.● Managed multi-phase projects and handled multiple projects concurrently, delivering successful outcomes.● Engaged with architecture & security teams to ensure comprehensive project planning and execution.● Lead the project for an entirely new, custom-built, high traffic website by coordinating with designers, developers and brand stakeholders from concept to successful launch under budget and on schedule..● Budget management, leading financial tracking and ensuring all agent payments were accurately processed.● Cultivated relationships with stakeholders and maintained clear, effective communication pathways.● Leveraged technology and project management tools to enhance project monitoring, communication, and reporting capabilities, optimizing project outcomes.

Associate project management and operational director for The Erin Krueger Team, in increasing brand awareness, expanding market reach, and streamlining workflow management. Successfully managed all financial tracking and payments for 250+ transactions per year.● Managed projects to completion, ensuring adherence to timelines, budget constraints, and quality standards.● Conducted comprehensive market research to identify potential real estate opportunities and assess project feasibility, contributing to data-driven decision-making.● Successfully negotiated contracts with vendors and oversaw their performance, ensuring adherence to agreed-upon terms and service levels.● Maintained accurate project documentation and produced comprehensive status reports for stakeholders, providing transparency and facilitating informed decision-making.

Client Relations Manager recognized for exceptional abilities in cultivating strong client relationships, ensuring client satisfaction, and fostering enduring partnerships. Proven track record of effectively coordinating and delivering multiple web development projects, exceeding client expectations while meeting tight deadlines and budgetary constraints.● Successfully managed projects in the technology and digital space.● Managed contract development and execution for each technical project.● Promoted client satisfaction through transparency in expectation management, conflict management, and communication.● Developed detailed work plans, schedules, project estimates, status reports, risk analysis and monitoring the progress of plans against project milestones and budgets.

Leveraged early-career contract management experience to receive and appropriately delegate new business leads. Led all contract-to-close processes for a 15-agent team and spearheaded operational efficiency across the office.

Assisted top-level agents in managing talent and client relations at the prestigious William Morris Agency. Coordinated and maintained complex schedules, travel arrangements, and itineraries for high-profile clients and executives.

Developed foundational events and contract management experience at a leading event management company in Nashville. Responsible for coordinating concert series, managing vendor contracts and communication, and overseeing contracts to close and financial settlement processes at concerts.