Ming Chow Email & Phone Number

I am a Solution Architect with CCIE R/S with technical expertise in routing/switching, unified communications, project planning, and escalation management with effective communications skills in both oral and written. I have proven myself a technical expert with high level of competence, strong knowledge and skills on enterprise voice/data network, advanced skills on design, implementation of voice/data network infrastructure, holding many awards and recognition for my work at Cisco. The highlights of my career in Cisco include:• Network architecture review for a larger insurance bank in Australia, and Data Center Network infrastructure design, implementation and operations support.• Large contact center design/implementation, involving SS7 and INAP as signaling for PSTN. First engineer in APAC implemented session boarder controller in SIP trunk environment.• The design & implementation of the Mega Cluster Cisco IP telephony, for one of the largest banks in Australia.• Network virtualization design & implementation for the enterprises customers.• Onsite technical specialist services/escalation support to the high profile customers on a critical network outage situation, root cause analysis and design recommendations.• Contribution to the winning enterprises’ service contracts.

Listed skills include Qos, Routing, Network Design, Cisco Technologies, and 19 others.

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  University Of Technology, Sydney

  Master