Minhazuddin ‎
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Minhazuddin ‎ Email & Phone Number

Technical Lead, Escalations at Druva at Druva
Location: Pune, Maharashtra, India 7 work roles 6 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Lead, Escalations at Druva
Location
Pune, Maharashtra, India
Company size

Who is Minhazuddin ‎? Overview

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Quick answer

Minhazuddin ‎ is listed as Technical Lead, Escalations at Druva at Druva, a company with 792 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Minhazuddin ‎.

Minhazuddin ‎ previously worked as Technical Lead, Escalations at Druva and Technical Lead at Druva. Minhazuddin ‎ holds Postgraduate Degree, Thermal Power Engineering from National Power Training Institute (Er), Durgapur.

Company email context

Email format at Druva

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Druva

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Profile bio

About Minhazuddin ‎

A self-motivated with 8+ years of rich experience in Technical Support, devoted to customer satisfaction, resolving complex issues, and focused on achieving immediate and long-term goals in a timely manner. I am a result-driven professional with excellent communication and mentoring skills able to relate with people across all hierarchical levels in the organization.One can relate me as a fun-loving, risk-taker, frank and fearless, hard-working, having situational awareness and ability to handle them, responsible, team player, adaptive, and a motorcyclist at heart.Learner and observant from the experiences of the sharpest and most intellectually honest people I can find in my network. As I explore more and more I realize there is so much to learn and get excellence. It is never ending process keeping me on fire.

Current workplace

Minhazuddin ‎'s current company

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Druva
Druva
Technical Lead, Escalations at Druva
sunnyvale, california, united states
Website
Employees
792
AeroLeads page
7 roles

Minhazuddin ‎ work experience

A career timeline built from the work history available for this profile.

Technical Lead, Escalations

Current

Pune, Maharashtra, India

- Lead forward-looking strategies for new features, actively engaging in scrum meetings, demos, and feedback sessions.- Proactively identify opportunities to improve customer experience and reduce support volumes, ensuring heightened customer satisfaction. - Conduct training sessions, create process handbooks, and manage projects. - Reach out to customers.

Oct 2023 - Present

Technical Lead

Pune, Maharashtra, India

- Troubleshooting issues in reference to Druva's software (inSync & CloudRanger)- Troubleshooting network, Active Directory issues in reference to Druva software.- Provide Remote Support to clients for escalated issues and get to an immediate solution.- Work with strategic partners and customers.- Work closely with the Engineering team to identify the.

Mar 2022 - Dec 2023

Senior Technical Support Specialist

Pune, Maharashtra, India

Apr 2021 - Mar 2022

Technical Support Specialist

Pune, Maharashtra, India

Apr 2020 - Mar 2021

Senior Technical Support Engineer

Pune, Maharashtra, India

Apr 2019 - Mar 2020

Technical Support Engineer

Pune, Maharashtra, India

Various companies across the globe open professional support cases related to backup products like inSync and CloudRanger. These products perform backups/restores of data from Endpoints like Windows, MAC, Linux, Android/IOS, MS SaaS applications like SharePoint, Exchange Online, OneDrive etc, GSUITE applications like Gmail, GDrive, TeamDrive, and resouces.

Dec 2017 - Mar 2019

Senior Technical Support Engineer

Convergys

Pune, Maharashtra, India

Worked as Sr. Support Engineer at Convergys Services India PVT LTD for process MICROSOFT EPS (Premier) since May 2015.- Various companies across the globe open professional support cases related to Windows servers with Microsoft.- We take remote sessions of their servers and help them resolve various issues like liested below:- DNS & WINS: Installing.

May 2015 - Dec 2017
Team & coworkers

Colleagues at Druva

Other employees you can reach at druva.com. View company contacts for 792 employees →

6 education records

Minhazuddin ‎ education

Education record

Kendriya Vidyalaya Cme Pune

Education record

Kendriya Vidyalaya No 1 Patiala (Punjab)

Education record

Kendriya Vidyalaya No 2 Kanpur (Uttar Pradesh)
FAQ

Frequently asked questions about Minhazuddin ‎

Quick answers generated from the profile data available on this page.

What company does Minhazuddin ‎ work for?

Minhazuddin ‎ works for Druva.

What is Minhazuddin ‎'s role at Druva?

Minhazuddin ‎ is listed as Technical Lead, Escalations at Druva at Druva.

Where is Minhazuddin ‎ based?

Minhazuddin ‎ is based in Pune, Maharashtra, India while working with Druva.

What companies has Minhazuddin ‎ worked for?

Minhazuddin ‎ has worked for Druva and Convergys.

Who are Minhazuddin ‎'s colleagues at Druva?

Minhazuddin ‎'s colleagues at Druva include Debbie Ballard, Ayaz Shaikh, Kevin Schwarzkopf, Awan Sanaullah, and Lauren Hamilton.

How can I contact Minhazuddin ‎?

You can use AeroLeads to view verified contact signals for Minhazuddin ‎ at Druva, including work email, phone, and LinkedIn data when available.

What schools did Minhazuddin ‎ attend?

Minhazuddin ‎ holds Postgraduate Degree, Thermal Power Engineering from National Power Training Institute (Er), Durgapur.

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