Miranda H. Email & Phone Number

Bloomington, Indiana, United States

To design and build enduring products that achieve adoption and scale as quickly and efficiently as possible, thus maximizing the lifetime value for a product or portfolio of products. We tell stories about how our products and services transform our customers into heroes — our product owners help deliver on that promise every day. The product owner will empirically prioritize the problems we solve for and focus our development effort on the highest value, lowest effort solutions. Day to day, the person in this position will build relationships with our experts and customers, attend daily stand-ups, lead interdisciplinary teams, build product artifacts, design and test prototypes in customer pilots, join the Scrum team as a product owner, write user stories, and prioritize the backlog.

Bloomington, Indiana

Responsible for overseeing and developing application functions for an expanding technology company specializing in the travel industry. Develop customized programming and scripts for the iQCX platform to streamline the automation of travel agents' booking and internal processes. Establish, uphold, and maintain standardized practices while developing programming that promotes efficient and consistent implementations. Assess the size, scope, and feasibility of custom requests to provide tailored solutions for customers whose needs extend beyond standard product offerings. Draft business process requirements and create comprehensive training and product knowledge documentation. Develop testing scenarios to ensure quality control with meticulous attention to detail, resolving errors promptly.Possess advanced knowledge of programming principles, application interfaces, and object-oriented programming. Collaborate as part of an Agile team with a primary focus on delivering high-quality product solutions.

Bloomington, Indiana Area

Technical Support Application Specialist Tier 3 and ResQCX ResRule programmer. Tasked with being an expert on several products both hosted and deployed, as well as understanding fundamentals of the travel industry, and ensuring quality of customer service. Supervising and monitoring daily application support activities, performance and training of staff members, providing technical assistance to colleagues and customers upon request, developing documentation for department processes and procedures, effectively communicating with management and colleagues to achieve customer and Cornerstone objectives. Use skills toward systems troubleshooting (hardware & software), ability to learn new application solutions (software), and independent as well as teamwork leadership skills. Excellent communication and documentation skills with the ability to engage in customer problems from creation to completion.

Springville, Indiana

• Supervised a team of people, daily processes, and training of new employees in a plastic injection molding factory• Tasked with training on machine operation, inspection of parts for quality and employee safety • Responsible for overseeing quality of products during manufacturing • Managed inventory, order fulfillment, packaging, and shipping of finished products

Springville, Indiana

• Train new employees on job tasks, procedures, and workplace safety• Use leadership skills and knowledge of job responsibilities to encourage good working habits• Work together as a team to accomplish tasks efficiently

Springville, Indiana

• Run multiple machines while inspecting parts for quality, identifying defects, and correcting minor press problems.• Pay attention to detail while managing time efficiently to achieve quality production.• Certified on Plastic Injection Molding machine processes• Work as part of a team to ensure orders are fulfilled with a quality product

Introduction To Computer Science

CS50x: CS50's Introduction to Computer Science a course of study offered by HarvardX, an online learning initiative of Harvard University..

Bachelor Of Arts In Information Technology, Computer Systems

Activities and Societies: Cum Laude

Associate Of Arts In Business Administration, Information Systems