Mircea Prodan Email & Phone Number

Brussels, Brussels Region, Belgium

Bucharest, Romania

- Lead Continuous Service Improvement Program, ensuring that processes are continuously evolving to better serve customer needs- Conduct Processes Maturity Assessments- Ensure processes are working smooth, delivering with the right quality and speed- Customer is one of the Directorate of European Commission.

Bucharest, Romania

- Mobilize lean deployments: engage with executives, conduct executive launch events independently, prioritize and facilitate improvement opportunities.- Provide leadership coaching support to Lean functions and stakeholders.- Engage with senior executives, remove roadblocks and ensure their ongoing support for project deployment.- Drive continuous development of lean tools and intervention methods integrating best practices.- Execute Lean Six Sigma projects- Assist Project Manager during implementation- Ensure benefits tracking, validation and reporting- Manage, coach team members

Bucharest, Romania

- coach client ITS Retail management - train, guide and mentor CSIM- develop Continuous Service Improvement Strategy - create CSI deployment roadmap- execute Service Improvement projects in Retail Execution business process and Support- Client is a global leader in Retail Industry

Bucharest, Romania

- Responsible for planning, coordination and reporting of execution phase activities- Allocate tasks to team members (acting as central point of contact regarding new tasks allocation)- Monitor and control tasks progression and completion- Manage communication within the local team, global team and with the client- Perform performance review meetings with the team; improve the productivity and quality of the work if necessarily- Organize the necessary controls for verifying the quality of the provided deliverables, according to the processes and standards- Organize the necessary controls for verifying the Data Security Privacy activities- Client is a Global Leader in Insurance industry

Bucharest, Romania

- Mobilize lean deployments: engage with executives, conduct executive launch events independently, prioritize and facilitate improvement opportunities.- Provide leadership coaching support to Lean functions and stakeholders.- Provide train the trainer courses (Lean Simulations, Leading Value Streams, DEDIC Implementation training, Kaizen & Lean Workplace).- Engage with senior executives, remove roadblocks and ensure their ongoing support for project deployment.- Drive continuous development of lean tools and intervention methods integrating best practices.- Initiate and manage Lean Six Sigma projects

Bucharest, Romania

- Lead Lean Deployment program in IBM Europe – Industrial Sector- Ensure benefits, number of projects and lean DNA targets are achieved- Engage with senior executives, remove roadblocks and ensure their ongoing support for project deployment- Provide leadership coaching support to Management and stakeholders- Mentor Lean Coaches, Value Stream Managers in using Lean Six Sigma methodology- Integrated approach to change, ensuring Lean deployment fully aligned with Global & Europe specific strategic agendas

Bucharest, Romania

- Lead Lean Deployment program in Romania, Central Europe & Baltic Delivery Center- Ensure benefits, number of projects and lean DNA targets are achieved- Mobilize lean deployments: engage with executives, conduct executive launch events independently, prioritize and facilitate improvement opportunities.- Provide leadership coaching support to Lean functions and stakeholders.- Provide train the trainer courses (Lean Simulations, Leading Value Streams, DEDIC Implementation training, Kaizen & Lean Workplace).- Engage with senior executives, remove roadblocks and ensure their ongoing support for project deployment.- Drive continuous development of lean tools and intervention methods integrating best practices- Mentor Lean Coaches, Value Stream Managers in using Lean Six Sigma methodology

Bucharest

Responsibilities:- Manage Registering Land Department - Define and implement the strategy. Present and receive approval from the Board- Coordinate and supervise the entire activity of the Department- Coordinate, set up and implement standard operating procedures for all operations- Set clear objectives aligned with Company’s objectives- Monitor and evaluate employees performance- Identify KPIs and define process to measure them- Define technical requirements, test and implement an application for Operations (Workflow)- Implement Lean Six Sigma program- Team management

Bucharest

Responsibilities:- Lead Operational Excellence deployment in partnership with deal teams.- Conduct/Lead OpEx workshops in Romania DC and provide help and support to other Europe DCs if required- Support Business and functional team to achieve quality objectives.- Lead/support towards continuous Improvement programs like Six Sigma across various functions to create and enhance value to clients.- Imparting basic training to personnel on quality related initiatives to percolate quality across the organization and building a Quality Culture. - Track and report performance on organizational objectives and engagement objectives (Balanced Scorecard) & drive productivity score of the assigned project on a regular basis- Support deals to track and act upon end customer feedback of the assigned deals- Support Quality & CI managers in tracking performance against organization objectives and completion of Balanced Score card- Work with Service Delivery Leads to optimize the quality of the assigned projects by recognizing , enhancing and sharing quality best practices - Prepare quality improvement plans and monitor calibration levels- Helps business to realize business value through quality standards certifications- Evaluates defined processes for improvements, and makes necessary changes to make them more business relevant- Manage the Employee Suggestion Program – the channel for collecting, supporting and implementing improvement ideas from the employees- Member of Central Leadership Team – leading forum of the centerAreas of business: Outsourcing: Finance & Accounting (Accounts Payable, Accounts Receivable, General Ledger) Human Resources (Recruiting, HR Admin) Insurance Call Center

Successful implementation of quality measures Define and implement operational metrics (KPIs) Standard operating procedures

Bucharest

Responsibilities:Lean Six Sigma Consultancy in Group Companies - Lean Six Sigma Improvement Projects - Lean Six SigmaTrainings - Statistical AnalysisAreas of business:- Services- Industry - Auto industry, Electrical engines industry- Food- Chemical

Doctor Of Philosophy (Ph.D.), Entrepreneurship, Engineering And Business Management

Improvement of Application Maintenance Services using Lean Six Sigma methodology. Designed and tested a new business model for managing.

Master, Sustainable Development

Bachelor, Energetics

Activities and Societies: Informatization and Control of Energetic Processes

Education record