Miriam Seasock Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Responsible for the delivery of all projects supporting the rebate business unit: managed a team of project managers, developers and quality assurance specialists. Supported sales and client services teams in working with major clients to review requests, strategize solutions and define project requirements.• Managed a portfolio of often 15-20 active projects and 10-20 pending projects in a hybrid Agile/Scrum environment.• Implemented Agile/Scrum methodologies within the project teams.• Developed and lead the portfolio review meeting with senior IT and business leadership.• Responsible for resourcing and planning project implementations.• Interacted directly with end customers as needed to validate client requirements, drove solutions and estimated project scope.• Migrated an outsourced prepaid card fulfillment process to the internal Blackhawk Network fulfillment process to reduce processing costs from over $.35/transaction to $.15/transaction.• Led development of a "standard" website through which users could roll-out new websites in a matter of days with no IT intervention. This process previously took 120 hours minimum effort for new sites.

Dallas/Fort Worth Area

Responsible for the delivery of all projects supporting the rebate business unit: managed a team of project managers, developers and quality assurance specialists. Supported sales and client services teams in working with major clients to review requests, strategize solutions and define project requirements.• Managed a portfolio of often 15-20 active projects and 10-20 pending projects in a hybrid Agile/Scrum environment.• Implemented Agile/Scrum methodologies within the project teams.• Developed and lead the portfolio review meeting with senior IT and business leadership.• Responsible for resourcing and planning project implementations.• Interacted directly with end customers as needed to validate client requirements, drove solutions and estimated project scope.• Migrated an outsourced prepaid card fulfillment process to the internal Blackhawk Network fulfillment process to reduce processing costs from over $.35/transaction to $.15/transaction.• Led development of a "standard" website through which users could roll-out new websites in a matter of days with no IT intervention. This process previously took 120 hours minimum effort for new sites.

Dallas/Fort Worth Area

Responsible for the management and implementation of strategic company initiatives and integration of systems with significant company clients using both Waterfall and Iterative System Development Life Cycle (SDLC) methodologies. • Managed the integration of existing system functionality into a key strategic partner’s website.• Managed on-time implementation of a Coupon Code project which allows consumers to utilize coupons on the Hotels.com websites resulting in higher bookings and increased revenue.• Managed the multiple implementations of the Hotels.com en Espanol website, using an external vendor’s software to translate the content, to extend the Hotels.com brand to Mexico and South America.

Drove development and implementation of strategic initiatives to strengthen client relationships, add new clients and reduce business costs.• Managed on-time implementation of the Easy Rebates system for Staples, Inc., resulting in higher customer satisfaction due to reduction of time from submission until receipt of rebate check and lower rebate processing cost and higher profits. • Implemented a client billing system, processing millions of billing transactions per day.• Facilitated an external interface of the Parago Data Entry system to allow outsourced data entry to reduce costs.

Dallas/Fort Worth Area

Directed the day-to-day activities for the project management, business analysis, and quality assurance teams related to web application development.

Bachelor Of Science (B.S.), Computer Science

Mba, Business Computer Information Systems