Mirika Patel Email & Phone Number

London, United Kingdom

- Responsible for multiple branch operations in Central London, meeting the company’s targets and policies. - Ensuring standards for quality, customer service and health and safety are met.- Promoting the organisation locally by liaising with local businesses and the community in general; organizing special promotions, displays and events. As well as touring the area regularly, talking to colleagues and customers, and identifying or resolving urgent issues.- Maintaining awareness of… Show more - Responsible for multiple branch operations in Central London, meeting the company’s targets and policies. - Ensuring standards for quality, customer service and health and safety are met.- Promoting the organisation locally by liaising with local businesses and the community in general; organizing special promotions, displays and events. As well as touring the area regularly, talking to colleagues and customers, and identifying or resolving urgent issues.- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.- Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.- Analysing sales figures and forecasting future sales volumes to maximize profits.- Analysing and interpreting trends to facilitate planning; using information technology to record sales figures, for data analysis and forward planning. Show less

Holborn, London

- Responsible for day to day store operations, including ensuring customer transactions are handled correctly and security procedures are maintained - Developing relationships with customers and identifying bank products and services to enhance customer experiences. Includes opening of accounts and reviewing consumer credit applications - Ensuring daily branch operational requirements are adhered to; supervising colleagues and administering compliance in line with FSA regulations-… Show more - Responsible for day to day store operations, including ensuring customer transactions are handled correctly and security procedures are maintained - Developing relationships with customers and identifying bank products and services to enhance customer experiences. Includes opening of accounts and reviewing consumer credit applications - Ensuring daily branch operational requirements are adhered to; supervising colleagues and administering compliance in line with FSA regulations- Leading and managing a team of customer service representatives and cashiers. Holding motivational team meetings, coaching and preparing developing plans where applicable - Identifying and effectively resolving customer complaints arising within store while ensuring excellent customer service is maintained and delivered - Maintaining community presence and involvement through various charity work Show less

London, United Kingdom

- Working in the front office assisting and assessing customer needs, providing sound financial recommendations on products and services that Barclays offered- Accredited by the Financial Services Authority (FSA) to promote and sell related products compliantly; which included general insurance, life and personal accident policies- Ensuring daily operational requirements of the branch are adhered to, i.e. all colleagues are compliant in their various job roles and meet FSA… Show more - Working in the front office assisting and assessing customer needs, providing sound financial recommendations on products and services that Barclays offered- Accredited by the Financial Services Authority (FSA) to promote and sell related products compliantly; which included general insurance, life and personal accident policies- Ensuring daily operational requirements of the branch are adhered to, i.e. all colleagues are compliant in their various job roles and meet FSA regulations- Working alongside other branch specialists to provide regular business; including investment, international and private banking referrals- Recognised as a highly performing individual, achieving personal and team goals, whilst exceeding targets.- Leading and managing a team of 20 cashiers which included motivating, coaching and developing colleagues Show less

Criminal Justice And Corrections

Education record