- Successfully achieved sales targets by selling TELUS wireless products such as internet, home security and mobility services to a diverse customer base in West Canada.- Provided exceptional customer service, addressing inquiries, resolving concerns, and ensuring a seamless experience throughout the sales process.- Utilized effective sales techniques, such as upselling and cross-selling, to maximize revenue opportunities.- Proactively identified customer needs, and their available internet connectivity while recommending appropriate wireless solutions to meet those needs.- Leveraged Salesforce to manage customer relationships and streamline sales processes, ensuring efficient communication and tracking of sales activities.

• Thoroughly researched market dynamics and competitors to discern evolving consumer needs and demands.• Collaborated closely with the Marketing Manager in crafting engaging content, while fostering seamless alignment with Sales and Financial teams to achieve shared objectives.• Provided tailored content solutions to a diverse clientele, consistently meeting their unique requirements and preferences.

Worked and generated articles for clients.Worked on varied topics such as Fashion, Jewellery and technology.Managed competing deadlines with efficiency.Completed thorough research into assigned topics following the latest trends.

Utilized exceptional writing, editing and proofreading skills to produce engagingand error-free content.Wrote and edited high-quality content and visually impactful programs underdeadline pressure with an exciting, captivating and authentic approach.Provided writing support in a fast-paced environment on a variety of subjects.