Stephanie Hale Email & Phone Number

United States

Indianpolis, Indiana

Rehabilitation Hospital Of Indiana, Inc.

Rehabilitation Hospital Of Indiana, Inc.

Indianapolis, Indiana Area

Prepare/Proofread newspaper advertisements, direct mailings, company brochures, flyers, press releases, public service announcements, and informational packets. Collaborated with internal teams, committees to create appropriate copy. Schedule, arrange, and assist with related logistics for media visits and meetings. Request network and nurture media contacts. Oversee, coordinate, and manage all phases of promotional projects including production teams, exhibition/conference/workshop vendors, print operations and mailingsMaintain and update social media sites and company website. Assists in analyzing and updating web site to create concise message that is effective in increasing traffic and therefore business for inpatient and outpatient services. Event planning, focus on providing customer satisfaction (including, but not limited to, patients, co-workers, visitors, vendors and physicians) as a primary goal/outcome of all interactions; places customer first in the performance of job duties and responds to needs in a timely manner as evidenced by the absence of legitimate customer complaints. Establish systems for positive customer experiences. Improved customer relations through immediate follow-up and exceptional service. Create effective promotional materials for multiple audiences. Promote products and services to internal staff and external clients. Maintain on-going relationships with local and referring businesses . Distribute promotional handouts during Trade Shows and Special Events. Maintained and tracked payroll hours as well as hospital census data. Participates in continuous quality improvement/program evaluation activities and observes measures to ensure the Hospital, JCAHO, CARF, and other quality standards and regulations are met. Covers as needed for Outpatient Territory Managers in the field by meeting with offices and promoting our outpatient programs and services.

Provides executive support to Administration and Medical Staff at RHI, Inc and supported operating divisions. Provides support to Chief, Medical Affairs, coordinating Research efforts on behalf of the Chief, Medical Affairs. Provides appropriate assistance and office support to the Administrative Staff, on special projects, as requested. This includes assistance to Chief Business Development Office for media, public relations and business development related events. Coordinates Medical Staff activities for RHI, Inc. including maintaining working knowledge of accreditation standards including ISDH, Joint Commission and CARF, state and federal requirements; maintaining master copy of hospital’s Medical Staff Bylaws, Rules and Regulations, and Policy and Procedures. Coordinates all aspects of the respective Medical Staff Committees. Processes Medical Staff/Allied Health Professional applications for the hospital within the organization as identified to include initial appointment and reappointment applications, and requires processing the credential files, outlier reports and supporting documents in a timely and accurate manner.

Provides general and overall support to Administration, Chief Business Development Officer, Chief Nursing Officer, and the Executive Director of the Foundation as requested. Performs appropriate follow through to requests. As appropriate, initiates support on behalf of the Administrative Office, following hospital policies and procedures. Processes incoming and outgoing mail, electronic and hard copy. Greets callers and visitors to the Administration Suite. Coordinates Medical Staff activities, maintains current knowledge of accreditation standards including ISDH, Joint Commission and CARF, state and federal requirements; maintains current master copy and knowledge of each respective hospital’s Medical Staff Bylaws, Rules and Regulations, and Policy and Procedures. Coordinates all aspects of the respective Medical Staff Committee for each of the respective hospitals. Processes Medical Staff/Allied Health Professional applications for each respective hospital within the organization as identified in the respective Medical Staff Bylaws and Policy and Procedures, which includes initial appointment and reappointment applications, and requires processing the credential files and supporting documents in a timely and accurate manner. Tour guide, Media escort, and Notary Public.

Bba, Marketing

Business Administration

Business Administration