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Mitch Anderson Email & Phone Number
Field Services Analyst L2 at AECom
at
Infosys
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Field Services Analyst L2 at AECom
Location
Greater Roanoke Area, United States, United States
Company size
Who is Mitch Anderson? Overview
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Quick answer
Mitch Anderson is listed as Field Services Analyst L2 at AECom at Infosys, a company with 8615 employees, based in Greater Roanoke Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Mitch Anderson.
Mitch Anderson previously worked as Field Services Analyst at Compucom and Technology Operations Analyst I at Wells Fargo. Mitch Anderson holds A.S., General Studies | Information Technology And Business Concentration from Virginia Western Community College.
Company email context
Email format at Infosys
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Infosys
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Profile bio
About Mitch Anderson
Versatile and dynamic IT support specialist and analyst with over a decade of comprehensive experience in technical support, customer service, and teamwork. Specialize in delivering exceptional support services, system troubleshooting, and infrastructure enhancements. Proven track record of spearheading IT support and dispatch services for global clients, demonstrating unparalleled adaptability and technical proficiency.Advanced skills in leveraging a wide array of tools and technologies and various network troubleshooting methodologies to enhance IT system performance, reliability, and security. Holds a strong commitment to fostering productive relationships, managing comprehensive IT documentation, and conducting effective end-user training across IT industries.
Current workplace
Mitch Anderson's current company
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Infosys
6 roles
Mitch Anderson work experience
A career timeline built from the work history available for this profile.
Field Services Analyst
Current- Spearheading high-quality IT support and dispatch services, expertly catering to prestigious clients such as Merrill Lynch and Pepsi by deploying rapid, tailored solutions that addressed specific technical challenges and needs. - Play a pivotal role in enhancing the IT infrastructure for a variety of finance and wealth management companies and large.
Nov 2023 - Present
Technology Operations Analyst I
- Delivered PC hardware, software, and network support, efficiently handling on-prem and remote work order requests, including analysis and break/fix solutions for first and third-party devices and software, leveraging MS365/O365 and Power Apps. Troubleshooting and creation of DaaS solutions in Citrix Workspace. Mimecast for email and collaboration.
Aug 2021 - Aug 2023
Onsite Administrator I (Service Desk) - Hp At Carilion Clinic Healthcare Systems
- Efficiently managed and prioritized incoming support tickets using xMatters, Service Manager, and Jira, ensuring quick resolution of hardware, software, and network issues to meet stringent SLAs and enhance user experience. - Expertly used Active Directory/Entra ID for troubleshooting analysis and GPOs, MS365, O365, DNS, DHCP, DFS, employing remote.
Dec 2019 - Aug 2021
Technical Support Engineer
- Provided technical support, handling incoming requests through telephone, email, and chat, achieving call-handling goals by closing an average of 18 calls daily, 225% above quota, with a 95% first-call resolution ratio, exceeding KPIs and meeting SLAs. - Leveraged Bomgar/Beyond Trust for remote assistance, demonstrating exceptional problem-solving skills.
Apr 2019 - Sep 2019
Technical Support Specialist
- Excelled as a technical support specialist, providing both onsite and remote troubleshooting and problem-solving expertise across a variety of hardware and software systems, ensuring compliance with all service-level agreements. - Conducted detailed product analyses to identify and resolve issues with desktops, laptops, virtual PCs, printers, and mobile.
Nov 2015 - Mar 2019
Team & coworkers
Colleagues at Infosys
Other employees you can reach at compucom.com. View company contacts for 8615 employees →
RM
Rodrigo Monroy Caballero
Colleague at InfosysMexico City, Mexico, Mexico
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RE
Robert Everett
Colleague at InfosysNewark, Delaware, United States, United States
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RD
Ricardo Diaz De Leon
Colleague at InfosysAguascalientes, Aguascalientes, Mexico, Mexico
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EA
Edgar Allan Azpeitia Macías
Colleague at InfosysToluca, México, Mexico, Mexico
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BS
Bill Schultz
Colleague at InfosysMonroe, New York, United States, United States
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RA
Robert Adam Boyd
Colleague at InfosysSeattle, Washington, United States, United States
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JK
Jacob Killian
Colleague at InfosysKingston, Arkansas, United States, United States
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JL
James Lybarger
Colleague at InfosysMidland County, Texas, United States, United States
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MM
Mike Myers
Colleague at InfosysCoppell, Texas, United States, United States
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AV
Aniruddha Varma
Colleague at InfosysPune, Maharashtra, India, India
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Rodrigo Monroy Caballero
Colleague at InfosysMexico City, Mexico, Mexico
View →
RE
Robert Everett
Colleague at InfosysNewark, Delaware, United States, United States
View →
RD
Ricardo Diaz De Leon
Colleague at InfosysAguascalientes, Aguascalientes, Mexico, Mexico
View →
EA
Edgar Allan Azpeitia Macías
Colleague at InfosysToluca, México, Mexico, Mexico
View →
BS
Bill Schultz
Colleague at InfosysMonroe, New York, United States, United States
View →
RA
Robert Adam Boyd
Colleague at InfosysSeattle, Washington, United States, United States
View →
JK
Jacob Killian
Colleague at InfosysKingston, Arkansas, United States, United States
View →
JL
James Lybarger
Colleague at InfosysMidland County, Texas, United States, United States
View →
MM
Mike Myers
Colleague at InfosysCoppell, Texas, United States, United States
View →
AV
Aniruddha Varma
Colleague at InfosysPune, Maharashtra, India, India
View →
1 education record
Mitch Anderson education
FAQ
Frequently asked questions about Mitch Anderson
Quick answers generated from the profile data available on this page.
What company does Mitch Anderson work for?
Mitch Anderson works for Infosys.
What is Mitch Anderson's role at Infosys?
Mitch Anderson is listed as Field Services Analyst L2 at AECom at Infosys.
Where is Mitch Anderson based?
Mitch Anderson is based in Greater Roanoke Area, United States, United States while working with Infosys.
What companies has Mitch Anderson worked for?
Mitch Anderson has worked for Infosys, Compucom, Wells Fargo, Hp, and Powerschool Group Llc (Formerly Interactive Achievement).
Who are Mitch Anderson's colleagues at Infosys?
Mitch Anderson's colleagues at Infosys include Rodrigo Monroy Caballero, Robert Everett, Ricardo Diaz De Leon, Edgar Allan Azpeitia Macías, and Bill Schultz.
How can I contact Mitch Anderson?
You can use AeroLeads to view verified contact signals for Mitch Anderson at Infosys, including work email, phone, and LinkedIn data when available.
What schools did Mitch Anderson attend?
Mitch Anderson holds A.S., General Studies | Information Technology And Business Concentration from Virginia Western Community College.
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