Mitch D. Email & Phone Number

Chapel Hill, Nc, Us

Raleigh-Durham-Chapel Hill Area

Raleigh, North Carolina, United States

- Work in partnership with team to process requests from clients across a variety of industries- Recruit experts from different industries internationally - Investigate and provide data to clients to fulfill projects- Connect with and vet a diverse group of experts each day in Spanish and English- Track the progress of multiple projects and collaborate with team on effective next steps

East Garner Magnet Middle School, Garner, Nc

-Teach Spanish 1 to beginning learners and Heritage Spanish to native speakers-Facilitate instruction in person and virtually-Develop curriculum to meet the needs of native Spanish speakers-Complete projects to bring guest speakers for cultural events-Create professional development with teachers from outside schools-Present schoolwide training on IB assessment expectations

Hodge Road Elementary School, Knightdale, Nc

-Teach English Language Arts-Facilitate online learning-Film and edit instructional videos for asynchronous learning-Meet with parents and support staff to communicate learning needs and solutions in English and Spanish

Hodge Road Elementary School, Knightdale, North Carolina

-Interpret for Spanish speaking families at parent-teacher conferences and home visits-Plan Hispanic Heritage celebration as a part of the Family Outreach team-Perform teaching duties for absent staff members

San Luis Potosí, Mexico

-Train new hires on company policies and processes-Serve as an escalation point for customers and advise less experienced credit analysts-Provide information to customers to assist in the collection process-Manage an accounts receivable portfolio to improve metrics and clear debt-Process customer payments by credit card-Support a large volume of inbound and outbound calls and emails to communicate effectively with clients and sales teams-Identify and mitigate risk with customer credit lines-Initiate transfers of accounts to debt collection agencies-Maintain relationships with clients to provide a positive customer experience

San Luis Potosí Area, Mexico

-Manage an accounts receivable portfolio to improve metrics and clear debt-Process customer payments by credit card-Support a large volume of inbound and outbound calls and emails to communicate effectively with clients and sales teams-Identify and mitigate risk with customer credit lines-Initiate transfers of accounts to debt collection agencies-Maintain relationships with clients to provide a positive customer experience

San Luis Potosí Area, Mexico

Wrote, produced, directed, edited, and hosted the youtube mini series "Cooking in the Kitchen". A comedic take on the traditional cooking show, with the goal of showing everyone can and should cook no matter their knowledge, skill, or experience.Full series: https://www.youtube.com/playlist?list=PLQz6DAz_GphqBORS25rpzXGkWcYbutyvQ

-Represent Carolina Dining Services, the Aramark-managed campus dining system at UNC-Chapel Hill-Present information about dining services and meal plans to an average of 400 students and parents -Sell meal plans to incoming first year and transfer students at their summer orientations-Collaborate on marketing events and campaigns to increase awareness and participation -Tabling on campus to promote services and events offered by CDS

Bachelor Of Arts (B.A.) Linguistics; Bachelor Of Arts (B.A.) Hispanic Linguistics

Activities and Societies: SPAN 292, Spanish Peer Tutoring: In this course, I taught Elementary level Spanish three times a week.

Education record

I spent a semester abroad in Lima, Peru improving my Spanish and cultural awareness through classes and independent travel. In one.