Mitch Berg Email & Phone Number

Saint Paul, MN, US

New Brighton, Minnesota, United States

UX Principal, leading the design of Ivanti's security products portfolio. Further description under construction!

New Brighton, Minnesota, United States

UX Principal, leading the design of Ivanti's security products portfolio. Further description under construction!

Greater Minneapolis-St. Paul Area

Worked with an "Inspire"-model team (a product leader and a tech lead) to design enterprise cloud patching product, starting from an empty whiteboard. It went into development in spring 2020, and was released to the market in January 2022. It's forecast to be a major money-earner in short order. Also worked on UX for on-prem products, as well as helping.

Minneapolis

Led design of replacement for a 30 year old teller system. The best part? Halfway into the project, a technical assumption we had been told was true, turned out to be false - and we wound up having to redesign the whole thing. And we (my team and I) turned a gnarly technical challenge into a big user-interaction win - reducing what had been 6 different.

Saint Paul, MN

Designed call-center application that, according to usablity test metrics, looked likely to bring 7-figure savings in operations costs, call time and training over the next five years.

Saint Paul, MN

When I got the offer, the vendor rep said "They're expecting big things from you" - and not in a pleasant way. All of my deliverables had been due two weeks *before* I started. A month later, my PM was calling me "a rock star": I had things caught up and sailing smoothly. I was the primary IX designer on a large healthcare broker portal - and also worked.

Greater Minneapolis-St. Paul Area

Designed an enterprise Unified User Interface model, including: - Stylesheet - Interaction model - Fully responsive design, from desktop down through cell phones - Terminology databaseDid pilot prototypes of three products using the UUI. Also worked on incorporating User Experience seamlessly into the Agile process.

Saint Paul, MN

I led a small User Experience team at a large financial-services company. My main jobs included: - Upgrading the enterprise User Experience (UX) analysis and design process - Implementing enteprise user interaction standards - Mentoring the team and the rest of the organization on best UX practices.

Bloomington, MN

This was a fun one. There were three parts to the job a) Coming up with a roadmap to update the user experience of this large electronics e-commerce siteb) Mentoring new staff in the ins and outs of enterprise UXc) Solving some tenacious UX problemsI accomplished all three.

Minnetonka, MN

Worked on industry-leading e-commerce maintenance/administration application. Solved complex user experience issues, designed wireframes, got buy-in from stakeholders, saw designs through development.

Position involved understanding a challenging group of users, designing user experience to leverage their strengths and help them transition successfully from a pre-Windows to Web user experience, and see the designs successfully through the development process.

I was the "user advocate" for an enterprise-wide series of portal sites. I worked on usability standards - which are, reportedly, still in use - as well as enterprise design frameworks and best practices.

Worked on rich-client Point of Sale system for health/fitness club chain. Contractor through Tech-Pro.

Worked on the redesign of the MyUHC consumer portal.

I was an Information Architect, focused mainly on Websphere report functionality for a mature institutional credit application. Contract through K-Force.

Designed portal for mortgage brokers, as well as contributed to design of internal sales management application. Contracted through Technisource.

I did contract Usability Test facilitation at 3M Corporation for a wide variety of Human Resources and administrative applications. Contracted through Frederickson Communications.

Was a constract Business Analyst, designer and writer at a major process-control instrumentation company in the Twin Cities. Designed functionality and best design practices.

I designed the web and app user interfaces for this dotcom.

I worked with a team of Java ninjas to design a rich-client Java GUI for a *huge* Storage Area Network management system. This involved not only designing the UI itself, but also working with the aforementioned Java ninjas to built solid Human Factors allowances and affordances into our custom-made, roll-your own, enterprise Java component set.

Designed a Java GUI for a gigabit fibrechannel switch. Contracted through Hayden and Associates.

Tech writer by day, user-centered design evangelist by night.

Designed and prototyped user interface for agribusiness B-to-B website.

I was a technical writer. I did a bunch of usability work on the side.

I was a technical writer on a variety of assignments, doing online help for companies like Gelco Paynetwork, Harmon Glass and Ciprico.

I was a contract online help developer. Developed online help standards, as well as writing online help for large card-branding system. Contracted through the Brady Company.

I was a technical writer, writing online help for a windows "screen scrape" application to port mainframe data to a client-server system. Contracter through Writing Assistance Inc.

Wrote procedure manuals for large Optical Character Recognition system for this large litigation support firm. Contracted through Weiser Scott and Associates.

Tech writer for huge healthcare company. Wrote manuals for case management system, online help for transplant case management tool.

I was a contract technical writer in the software division at Cray. I wrote manuals for a project management system as well as the division's business plan. Contracted via Weiser Scott and Associates

I was a contract technical writer. I wrote training manuals for bag-in-box food packaging systems at Nabisco. I also provided SME feedback into the Computer-Based Training development process. Contracted via Advance/Possis Technical Services.

I read and coded legal dox in support of litigation for a HUGE lawsuit. Became intimately familiar with the most niggling aspects of Nuclear Regulatory Commission paperwork.

Board operator and producer for several programs.

I read thousands of essays from state graduation standards tests.

I was a nightclub DJ. I worked a zillion sleazy little bars, played dozens of wan weddings, and became at one point renowned as "the best bald, white, father-of-two rap DJ in the Twin Cities", a distinction I wear with pride. No, really.

I was a producer for the afternoon drive "Don Vogel Show", and then the "Geoff Charles" show. I also hosted a graveyard shift current-affairs program.

Part-time disc jockey.

Morning drives, afternoon drives, news guy, music director, play by play (baseball), commercial production at this very small station in Carrington, North Dakota.