Key areas of responsibilities are to Work closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure.• Plan, coordinate, direct, and design IT related activities of the organization.• Provided administrative direction and support for daily operational activities. • Work closely with client decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of their organization.• Recommended and implemented IT policies, procedures, and best practices.• Assist end-users with installation, configuration, and troubleshooting of hardware and software to ensure continued usability of equipment and software.

As the Director of Information Technology (IT), my role was to ensure the streamlined operation of the IT Division was in alignment with the business objectives of the organization. I Planned, coordinated, directed, and designed IT related activities of the organization, as well as provided administrative direction and support for daily operational activities of the IT division. Worked closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Recommended and implemented IT policies, procedures, and best practices.As the Company’s Network Systems Engineer, I was accountable for testing, analyzing, troubleshooting and reconfiguring servers, and laptops. I was responsible for administering, optimizing and supporting internal LAN/WAN infrastructure consisting of Windows 2003 Active Directory and Windows XP Professional desktops. I researched, recommended and implemented new hardware and software into the environment to increase efficiency. Monitored and supported internal network security, including adding/deleting users and shared permissioning. I analyzed and resolved network and server connectivity issues.

Planned and managed multiple information technology projects for banks, financial institutions and Fortune 500 companies through project scope definition, system solutions and design, work plan production, project and delivery management.• Secured new business and coordinated project launches with Fortune 500 companies• Organized and managed project teams• Assisted sales representatives with negotiating and closing deals• Developed and managed project budgets with a focus on minimizing costs